Mayo Clinic's Edwina Bhaskaran Stresses Need for "Diverse, Tailored" Tech Training

Edwina Bhaskaran, Chief Clinical Systems and Informatics Officer at Mayo Clinic, stresses the critical need for effectively integrating healthcare technology into clinical workflows to achieve measurable outcomes and prevent usage decline. She advocates for ongoing evaluation throughout a technology's lifecycle and emphasizes the importance of user experience, ensuring tools are simple and timely for daily practice integration. Bhaskaran also highlights the necessity of diverse, tailored training methods that accommodate clinicians’ varying needs and time constraints, reinforcing that training should be viewed as an investment. Additionally, she underscores the significance of addressing change fatigue by considering the cumulative effects of organizational changes on staff.

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