"Nothing Comes Close to This": Eric Poon Discusses Duke Health's Ambient Listening Tool

Duke University Health System has rolled out Abridge, an ambient listening tool for clinicians, across roughly 5,000 providers to streamline note-taking by recording patient visits and automatically generating clinical notes for electronic health records. Chief Health Information Officer Eric Poon, MD, emphasized the technology's timely impact and the challenges the healthcare industry has faced in finding effective AI solutions. Abridge addresses clinician burnout and cost reduction needs, demonstrating clinical intelligence in real-world applications. There's substantial interest among Duke staff in using Abridge, prompting discussions about its potential expansion to occupational and physical therapy settings.

Opens on Becker's Hospital Review