Cone Health Partners With Social Security Admin To More Quickly Process Disability Benefits

Cone Health has partnered with the Social Security Administration (SSA) to streamline the processing of disability insurance applications by providing direct access to patient medical records through the Epic electronic health record system. This innovation replaces traditional, error-prone methods of documenting submissions, potentially reducing the waiting period for disability benefits by nearly half amid a considerable backlog of over 885,000 claims. By improving the efficiency of record sharing, this initiative not only addresses the delays in financial support for individuals with disabilities but also highlights the critical role of healthcare technology in enhancing patient care and access to essential services. Stakeholders, including Cone Health's Chief Nursing Informatics Officer, stress the importance of this development for improving patient outcomes.

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