CIO Brad Reimer: Agentic AI Shows Promise for Improving Care and Addressing Workforce Shortage

Brad Reimer, Chief Information Officer at Sanford Health, discussed the integral role of artificial intelligence (AI) in healthcare at AVIA’s Digital Innovation Leaders Event. He introduced "Agentic AI," which utilizes automation and machine learning to enhance patient care and address workforce shortages, particularly in rural areas. Reimer underscored the necessity of operationalizing digital strategies to meet rising patient expectations for services like virtual care and remote monitoring, emphasizing the involvement of frontline caregivers in these transformations to avoid potential pitfalls. He also highlighted demographic shifts that necessitate urgent attention to healthcare challenges, particularly for high-needs patients in rural America.

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