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Most-read stories in the last 7 days

Telehealth & Remote Monitoring

139 stories

Telehealth Declines as AI and In-Person Visits Rise Post-Pandemic

PYMNTS

### Telehealth Declines as AI and In-Person Visits Rise Post-Pandemic Post-pandemic, the demand for telehealth services has decreased, and healthcare trends are shifting towards Artificial Intelligence (AI) and in-person visits. Oregon Health & Science University recently disbanded a prominent telehealth nursing unit established during the pandemic. According to experts, traditional telehealth models, which focused on transactional interactions without holistic care, are becoming outdated. Companies like Amazon and Walmart have scaled back their telehealth offerings, though startups like Fabric are integrating AI to streamline both virtual and in-person services. Innovations such as holographic consultations are emerging, pointing towards a hybrid future in healthcare. ### Do US Consumers Underestimate the Potential Of Digital Wallets? Despite the widespread use of digital wallets in the U.S., primarily for online shopping and peer-to-peer payments, most consumers are unaware of the broader functionalities these tools offer. A report by PYMNTS and Google Wallet reveals that only a small fraction of users utilize digital wallets for non-transactional purposes like storing credentials or accessing events and rewards programs. The study highlights a significant untapped potential, suggesting that digital wallets could simplify identity verification processes and offer more convenience beyond just financial transactions.

Patient Portal Use is Growing, But Physician Billing in Medicare Hasn’t Caught Up

Managed Healthcare Executive

**Patient Portal Use is Growing, But Physician Billing in Medicare Hasn’t Caught Up** A study reveals an increase in Medicare beneficiaries using patient portals for communication with physicians, yet only a small fraction (~0.05%) of these communications result in a bill for Medicare, primarily for high blood pressure or diabetes management. Despite CMS's Medicare compensation for virtual services necessitating medical decision-making over five minutes during the COVID-19 pandemic, billed e-visits have plateaued since an initial surge. The study, headed by the University of Michigan, suggests providers might be wary of billing for portal messages due to concerns over patient costs, highlighting a need for clearer guidance on billing for digital patient interactions. **More than a Third of Americans Have Skipped a Healthcare Visit Due to Inability to Pay** According to a Payzen report surveying over a thousand Americans who had a hospital visit or surgery in the last two years, over a third of insured Americans and 83% of uninsured individuals have forgone healthcare visits due to cost concerns. The average American can only afford up to $97 a month out-of-pocket for healthcare expenses, with significant disparities across racial groups. The most commonly skipped services include preventative visits, prescription refills, mental health care, and diagnostic testing, underscoring the pressing issue of healthcare affordability in the United States.