You’re Responsible for Access — and the Experience That Follows

As a healthcare executive, you carry the weight of access, growth, quality, and patient experience—all at once.
Yet too often, your teams are stuck answering phones, chasing faxes, managing scheduling chaos, and dealing with frustrated patients who just want timely care.

You didn’t set out to run a call center.
You set out to lead an organization that delivers exceptional care.

Luma Health exists to help you do exactly that—without adding complexity or burden to your teams.

When Access Breaks Down, Everything Else Suffers

Missed appointments increase.
Patients fall through the cracks.
Staff burnout rises.
Growth stalls.

You see the dashboards. You hear the complaints. You feel the pressure.

Patients expect healthcare to be as easy as everything else in their lives—but legacy systems, manual workflows, and disconnected tools make that nearly impossible.

The result isn’t just operational inefficiency—it’s reputational risk, lost revenue, and care delays that impact outcomes.

A Proven Guide for Health Systems Under Pressure

Luma Health partners with leading health systems, hospitals, and specialty practices across the country to modernize access and engagement—without ripping and replacing your EHR.

We understand healthcare operations because we’ve built our platform alongside the teams who use it every day.
And we’ve earned trust by delivering measurable results at enterprise scale.

Luma integrates directly with your EHR, automates front-door workflows, and gives patients a seamless, digital experience—while giving your staff their time back.

One Platform to Orchestrate the Entire Patient Journey

Luma Health unifies patient access, communication, and engagement into a single, intelligent platform.

With Luma, your organization can:

• Automate appointment scheduling, reminders, and confirmations

• Enable self-service access via SMS, web, chat, and voice

• Manage referrals, waitlists, intake forms, and outreach centrally

• Reduce no-shows and leakage with proactive engagement

• Deploy AI-powered automation to eliminate manual work

Everything works together—so patients move forward instead of getting stuck.

A Simple Path to Better Access and Better Outcomes

You don’t need another complex system. You need a clear, proven path forward.

Here’s how Luma helps you lead change:

1. Connect
   We integrate with your EHR and existing workflows—no disruption, no duplication.

2. Automate
   Routine tasks like scheduling, reminders, outreach, and intake happen automatically.

3. Optimize
   Real-time insights help you continuously improve access, utilization, and experience.

The result: smoother operations, happier patients, and teams focused on care—not chaos.

Imagine What Access Could Look Like

Patients schedule care without waiting on hold.
Staff spend time on meaningful work, not repetitive tasks.
Executives gain visibility into access performance across the enterprise.
Care happens sooner. Growth becomes sustainable.

This is what healthcare looks like when access finally works.

Luma Health helps you lead that transformation.