This Week Health

Eric Lee

Medical Director, Clinical Informatics

AltaMed Health Services

Eric Lee

Eric Lee is the Medical Director, Clinical Informatics at AltaMed Health Services.

A Healthcare Executive with more than 10 years of experience delivering direct patient care as well as 7 years of success providing medical administrative support to drive operational efficiency and excellence in patient care through clinical technology adoption and optimization of Medical Systems and Informatics products.

✔ Collaborative leader and persuasive communicator with proven success in leveraging medical and informatics expertise to define a medical program vision, articulate clinical adoption benefits of new technology to stakeholders, and advise on best practices to maximize efficiency, patient safety, and accessibility.

✔ Proud of his accomplishments in educating, guiding and mentoring direct and indirect reports to address evolving healthcare and operational needs while working tirelessly to track and improve workflows, medical policies, and implementation strategies to comply with local, state, and federal laws and regulations.

✔ Has cultivated productive relationships with executives, providers, and program staff to develop and ensure scalability of technology and functionality of program systems to meet progressive and organizational development goals for future clinical care.

★ Medical Administration & Healthcare Leadership
★ Healthcare Operations Management
★ Staff Training & Mentoring
★ Process & Policy Improvement
★ EHR Project/Program Management
★ Clinical/Medical Technology Strategy & Implementation
★ Patient Care Plan & Execution
★ Internal & Hospital Medicine
★ Correctional Healthcare
★ Regulatory Compliance
★ Data Analytics



From a technology perspective we were really able to mobilize and change the workforce. We moved 50 call center agents to remote work. We pushed 500 corporate employees to be remote as well. I’m proud to say we performed and completed that in about a week.
With the institution of our telephone visit program, we’ve been converting and trying to minimize the risk of face to face visits that don’t necessarily have to happen. We are up to about 70% of what our previous visit volumes were before COVID-19.
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