Kendall Brown is recognized as a HIMSS Changemaker Chapter Leader Volunteer Awardee. With over 20 years of experience in the Healthcare and IT consulting industries, she has developed extensive expertise in Account Management, Business Development, Sales and Marketing, Product Management, Project Management, Consulting, Sales Support, and Implementation for both web-based and client-server applications within the health insurance, pharmaceutical, and healthcare provider sectors.
Her track record includes implementing and managing high-revenue-generating clients, achieving full automation of client services in the process. Kendall has successfully sold over $25 million in IT software and consulting services, managed significant new and existing client projects, and established strategic reseller partnerships. She has also advised management on acquisitions, defined product solutions, delivered strategic sales presentations, and conducted "proof of concept" demonstrations for Senior Management audiences, while defining internal operational standards.
Kendall enjoys managing client and partner relationships and is dedicated to enhancing internal operational efficiencies. Often regarded as both a client manager and product expert—whether in leading teams or handling software solutions—she is frequently included in client and internal meetings to discuss procedures, processes, and solutions. She finds fulfillment in closing deals, managing clients post-implementation, developing new business ventures through creative partnerships, and contributing to the strategic direction of her organization.
Her specialties include web-based (ASP and self-service) and client-server solutions in the health insurance and healthcare provider industries, along with services in pharmaceutical and workers' compensation.