This Week Health

Kay Burke

Chief Nursing Informatics Officer

UCSF Medical Center

Kay Burke is the Chief Nursing Informatics Officer at UCSF Medical Center



I feel like digital transformation is kind of a buzzword. But this is part of our 2025 strategic plan. And there is quite a bit of substance around how we're going be doing this. The question is where do you start? You start with defining the customer experience.
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