Dr. Justin Collier

I don't know that driving efficiency in and of itself is the answer here. It's more the experience of the workflow. The performance of the workflow. Taking away the rough edges, the friction points and the things that aggravate. Then sure, make me more efficient.

We coined the phrase at World Wide Technology of application and asset assurance. It's making sure you have the right combination of tools but not more than you need, so that there's a concerted effort to simplify. It's not just the right thing to do for cybersecurity, although that in my mind would be justification in itself that you can actually save a lot of money if you really narrow it down to the right set of tools and the right set of applications.

In cybersecurity the move to zero trust is great but it can't be by itself. Internet of Things Security can't be by itself. Firewalls can't be by themselves. Network segmentation can't be by itself. There’s so many things that have to be done, ultimately in order, to keep up with what essentially is an arms race.

The amount of time physicians spend actually getting trained on the EHR as well as the amount of time spent doing customization upfront and periodically on an ongoing basis. Those are two real keys to improving EHR efficiency.

I think the systems that do best with their EHR are the ones that have nurses on the informatics team. Nurses who have been at the bedside and understand the workflows personally. That makes a huge difference.