This Week Health

Craig Richardville

Chief Information & Digital Officer

Intermountain Healthcare

Craig Richardville, MBA Senior Vice President, Chief Information & Digital Officer, at Intermountain Health. As a member of the Leadership Team, Craig’s responsibilities include leading all aspects of the health system’s information technology and digital services involving strategy, operations, technology, applications, information security, and data assets in leading the system’s digital transformation and information automation. Previously, he served as Senior Vice President & Chief Information and Analytics Officer at Atrium Health for more than 20 years where he transformed the growing company into a national leader in the effective use of technology, utilizing data as a driver and digital services as a differentiator. Craig notably earned the prestigious 2015 John E. Gall, Jr. National CIO of the Year Award from CHIME and HIMSS in healthcare.

Mr. Richardville was also awarded in 2017 the Carolinas CIO of the Year and in 2020 the Colorado CIO of the Year for his continued impact using technology and digital services across all industries. Craig is an active member of CHIME, a fellow with ACHE, a fellow with HIMSS and serves in various capacities on number advisory and community boards. Craig earned his master’s degree in business administration and also his bachelor’s degree in business administration from University of Toledo. Craig is the proud father of 3 wonderful sons, all of which are also ingrained in the healthcare industry, and Craig and his wife reside next to the Rocky Mountains in Colorful Colorado.



We created a digital services steering committee. Salesforce, for example, is a component of that committee. Then we looked at the different resources that we had in the company and brought them all together, HR, budgets etc. And we put it all into one area and moved it into IT. Then we changed our name from IT to ITDS. So we are Information Technology and Digital Services.
How do we really start to take the human component and make it more advanced? By taking a lot of the robotic type services that we provide and really automating them to make them a lot better, faster and easier. Not only for our associates, but equally or more important for our patients and consumers. Artificial intelligence is going to be a big thing for us.
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