November 19, 2025: Healthcare interoperability has evolved far beyond simple data exchange—but are we truly unlocking its potential? Dr. Steven Lane, CMO from Health Gorilla, and Mike Cordeiro, Senior Director of Interoperability Market & Product Strategy from MEDITECH join Bill Russell to explore how the industry is shifting from moving data to making it actionable. Discover why structured, normalized data is critical for clinical decision-making, how TEFCA is transforming payer-provider collaboration, and what AI integration means for overwhelmed clinicians. From the hidden costs of inefficient data exchange to patient empowerment through individual access services, this conversation reveals where interoperability stands today and the exciting developments shaping tomorrow's data-driven healthcare delivery.
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November 5, 2025: Mark Galea, SVP and CIO at Willis Knighton Health, shares how they achieved world-class EMR results at a fraction of typical costs, proving that digital transformation doesn't require unlimited budgets. Leading a $1.4 billion health system in northern Louisiana, Mark deployed MEDITECH Expanse to 140 clinics in just 14 months while cutting IT operating costs to the lowest quartile. He discusses a "follow the leader" approach to AI adoption, explains why most hospitals can't afford to place bets on unproven technology, and shares impressive clinical outcomes. His philosophy: technology should be about getting our doctors “back to even”, not adding more stress.
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October 29, 2025: Cellular networks are transforming healthcare delivery, but what makes 5G truly different from its predecessor? Perry Welch, EVP and Chief Revenue Officer at Airwavz Solutions, discusses creating a robust network infrastructure that can handle the demanding requirements of modern medical technology. As healthcare systems begin exploring what's possible with this upgraded network, the question shifts from "can our phones work?" to "what new capabilities can we unlock?" Discover why focusing on your network is becoming essential for healthcare environments.
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October 22 – In this episode, Bill Russell sits down with Scott D’Entremont, CEO at Parlance, to explore the evolving role of AI in healthcare communication. From tackling rising operational costs to addressing the hidden issue of referral leakage, Scott shares how automation is reshaping call centers and front desks across healthcare systems.
They unpack why integration is still a major hurdle, what most health systems get wrong about call routing, and why deep healthcare knowledge—not just flashy tech—is critical for real-world impact. With smarter AI models and better call navigation, the path to streamlined patient communication is clearer than ever.
But with so many new players jumping into the space, how do you separate innovation from noise?
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October 17, 2025: When ChatGPT entered healthcare with bold claims about clinical guidance, physicians took notice—and not always in a good way. Yaw Fellin, SVP and GM at Wolters Kluwer, discusses why expert-curated content still matters in the age of generative AI. With 7,600 clinical experts validating every recommendation, Wolters Kluwer is taking a fundamentally different approach than Big Tech's "let's see how it goes" mentality. Yaw reveals how they're grounding AI in trusted sources, keeping experts in the loop, and designing enterprise-grade clinical decision support that hospitals can actually rely on. Quality data trumps quantity every time—especially when patient safety is on the line.
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October 15, 2025: Polly Parrent, SVP of EHR and ERP Services at Nordic Global, reveals why the EHR market is more competitive than many realize, with Epic, Oracle, and MEDITECH each advancing distinct capabilities that healthcare leaders need to understand. She warns that organizations sitting on the sidelines risk losing providers and revenue cycle competitiveness as AI-driven features reshape care delivery. From Oracle's semantic layer architecture to Epic's underutilized features and MEDITECH's modernization challenges, this conversation delivers critical insights for CxOs navigating their EHR strategy in 2025.
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October 7, 2025: Bob Kitts, CEO and Founding Partner of Avarion (formerly Huntzinger Management Group), shares insights on navigating healthcare IT transformation in an era of unprecedented change. From AI integration strategies that vary dramatically between rural hospitals and academic medical centers to the coming revolution in revenue cycle management, Bob explains why successful technology adoption starts with business needs, not buzzwords. Learn how CTOs are already embedding AI into security and operational tools, why digital roadmapping and analytics must work together, and how healthcare organizations can deliver real ROI during times of intense economic pressure.
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October 3, 2025: Healthcare leaders are sitting on a cybersecurity time bomb, and most don't even know it. Censinet CEO and Founder Ed Gaudet reveals that 80% of healthcare vendors have quietly AI-enabled their products while organizations still rely on outdated SOC 2 certificates for risk assessment. Drawing lessons from the Change Healthcare crisis, Ed explains why hope has become the default security strategy and how single points of failure are hiding throughout health system operations. From building a $7M ARR startup to transforming third-party risk management, this conversation exposes the uncomfortable truth about vendor compliance and offers a blueprint for healthcare leaders ready to stop playing cybersecurity roulette with patient care.
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October 1, 2025: How does an 880-bed health system in rural Alabama transform from a Leapfrog safety grade of D to B in just two years while achieving CHIME Most Wired Level 9 recognition? DCH Health System's CIO, Billy Helmandollar, and Chief Clinical Informatics Officer, Faith Burkett, reveal the multidisciplinary approach that drove their remarkable turnaround. Discover how simple fixes like standardizing barcode scanners and addressing WiFi dead zones boosted medication scanning compliance from 85% to 95%, dramatically improving patient safety. Plus, learn about their innovative EMR hosting solution that saves local clinics up to $10,000 monthly and their early adoption of MEDITECH Expanse Pathology as they continue expanding their digital transformation across western Alabama.
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September 26, 2025: George Pappas, CEO of Intraprise Health by Health Catalyst, joins This Week Health for the News. Together, they unpack the Salesforce breaches that turned cybersecurity companies into victims and the explosion of personal injury lawyers now chasing data breach cases. With class action lawsuits up fivefold and cyber insurance policies being voided for non-compliance, they explore whether Epic's bold new AI platform strategy could be the answer—or create even bigger problems. As state cyber funding expires and critical infrastructure remains vulnerable, George tackles the uncomfortable question: in a world where everything connects to everything else, who's really watching the watchers?
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