October 1, 2024: Carrie Nelson, MD, CMO, at KeyCare, delves into the complex challenges facing modern healthcare systems and the evolving role of telehealth. Dr. Nelson explores the impact of healthcare access problems, like the daunting 38-day appointment wait, alongside the growing physician shortage. She reflects on the distinct dynamics between in-person and virtual care, asking whether providers are truly prepared to embrace "virtualists" alongside "officeologists" to optimize patient outcomes. How can healthcare leaders drive change in a system resistant to innovation while maintaining the personal touch that patients value?
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