This Week Health

Employees cause more cyber breaches in healthcare than other industry. Internal actors continue to post sticky cybersecurity problems for healthcare companies despite not causing a majority of data breaches, according to a new data breach report from Verizon. Education is key. Value based care has become akin to religion, with the industry taking it on faith that these models will drive beneficial change. But there are potential pitfalls.

Today we explore.

Transcript

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Today in health, it we're going to take a stroll through the newsfeed again. And we're going to talk about employees causing breaches. We're going to talk about value based care. We're talking about transparent. And potentially a couple other things. My name is bill Russell. I'm a former CIO for 16 hospital system and creator of this week health set of channels, dedicated to keeping health it staff current and engaged. We want to thank our show sponsors who are investing in developing the next generation of health leaders, Gordian dynamics, Quill health tau site nuance, Canon medical, and current health.

Check them out at this week. health.com/today. All right. So I'm on vacation this week. I'm actually nowhere near this computer as we speak. , I'm recording all these the week ahead of time. And I'm trying out this new format. There's sometimes I come across stories that aren't enough or today's show in and of themselves.

But they are relevant. So I want to share those. And these are really strolls through my newsfeed. The first one comes from healthcare. dive.com. Employees cause more cyber breaches in healthcare than other industry, the report finds. And this is just some interesting. , eh, Insights into what causes breaches. Here's the brief. I like how they do these articles that give you a brief.

, three bullet points, internal actors continue to post sticky cybersecurity problems for healthcare companies, despite not causing a majority of data breaches. According to a new data breach report from Verizon. Second item employees were responsible for 39% of healthcare breaches. Last year, that's compared to just 18% across all the industries. Verizon found.

And finally the makeup of the insider breach has shifted from generally malicious misuse incidents to miscellaneous errors with employees being more than two and a half times. More likely to make an error, then purposefully misuse their access. Dana Ms. Delivery, like sending an email to the wrong person along with device or document loss are the most common employee errors in healthcare. According to the report. , I'll give you my quick. So what on this.

, employees will continue to be the most challenging aspect of cybersecurity. , education is key in that regard and then protecting them from themselves. Is also key. And I have a ton of stories around this. , we had two breaches at St. Joe's when I was there. What happened a couple of weeks after I took over the job. And that was just complete user error.

And the second one was somebody with good intentions thinking they were going to back up some data, put it on a thumb drive. , after we had acquired a company, they put it in their purse and lost the purse. , again, people make errors and that will continue to be the biggest challenge. We got to protect them from themselves somewhat. , and we can do that through educating them, making them smarter about the things that they're doing.

And we've just got to protect people from the cells. With the technology that's available. , next one, skin health CEO healthcare should discuss value based care pitfalls.

Now before you get too excited, Sachin Jain is, is awesome. And I think one of the reasons he's awesome is his leadership in the industry. And he's not saying value based care is bad. He's just saying. Hey, you know what? We're all sort of taking this as. You know, gospel and we should probably have a conversation about it.

, so let me give you some of this gene told FierceHealthcare that value based care has become akin to religion. With the industry, taking it on faith that these models will drive beneficial change. But there are potential pitfalls and, , an open dialogue about them is necessary to make sure value-based care models, evolve to serve patients effectively.

We really had an uncritical dialogue about value based care. I'm just hoping we can simultaneously increase dialogue around some of the potential unintended consequences of how we guard against them. This is what Saatchi and Jane said. One of the central challenges of value-based care is managing costs and quality ones, ensuring patients.

Have a positive experience. For example, value-based care organizations tend to prioritize palliative care or hospice for patients who have terminal illness. While this may be the best solution to reduce unnecessary services. And for patient comfort, a patient may feel they're not being allowed to fight their illness. Plus value-based care models, prioritize primary care over specialty care. And that may set up now and.

And they may set up narrow networks to avoid pricey referrals. General practice physicians are empowered to manage conditions or symptoms. They might have referred to. A specialist under a fee for service arrangement and patients who want to see a specialist for a second opinion could feel as though their healthcare choices are restricted.

, so you get the picture. ,

there are unintended consequences of just about everything that we do and a healthy dialogue will help to unearth those things and potentially to avoid some of those things. All right, let's go to the next story. The next story is one of our sponsors transparent, launched behavioral health offering. I want to touch on this. I love the stuff that transparency is doing transparent is rolling out a behavioral health offering that aims to boost access to care.

A major challenge for people with mental health needs. The new program ensures that members and you have to be a member of transparent.

Remember right now, they're going after large self-insured employers. And they take on the responsibility of navigating the care for their employee base. In a cost share model.

So the new program ensures that members who need therapy can access an appointment in person or virtually within three days. However it's designed to address a spectrum of behavioral health needs, both high and low acuity.

Jeff M D chief innovation officer, a transparent tells for yourself here exclusively. For example, a person who's dealing with stress or mild anxiety may be able to manage their condition on their own with the help of an app or a peer coaching. However, someone with more severe depression or substance abuse disorder.

We'll be connected with psychiatry. That can treat those needs. Debra said the program allows for members to get the right treatment and the right diagnosis at the right time. The program represents a significant opportunity to slash wait times for behavioral health. Which is a central concern for employers and patients who work with transparent on average Americans wait more than 21 days to see mental health professional.

, I'd like this. Actually, if I were a health system provider right now, I would keep an eye on transparent. They are, they're hitting on all cylinders. They're doing all the right things. Essentially what they're doing is they're listening to the market. They're going out, they're sitting down with these.

, employers who have some challenges and they're saying, all right, what are the challenges? And how can we meet those challenges? So they stand up. Things like this, , behavioral health. , service offering.

And they're also going after chronic disease management. They're also going after cancer. They're going after diabetes. They are going after the things that the employers are saying to them, look, we want. , a healthier community of employees. Can you help us to make that happen? I would like to see providers do that same thing. I would like to see that dialogue happening.

With the employers in your community and with others that can make a difference in that space. So my soul, what on that is let's listen, let's listen to the market and what they're asking for and see if we can't take these a hundred year old companies. And address some of those needs. All right. That's all for today. If you know someone that might benefit from our channel, please forward them a note. They can subscribe on our website this week, health.com or wherever you listen to podcasts, apple, Google, overcast, Spotify, Stitcher.

You get the picture. We are everywhere. We want to thank our channel sponsors who were investing in our mission to develop the next generation of health leaders, Gordian dynamics, Quill health tau site nuance, Canon medical, and ???? current health. Check them out at this week. health.com/today. Thanks for listening. That's all for now.

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