March 24, 2021: How do you attract major IT talent to paradise? AKA Florida? How does someone from a military background quickly scale the CIO world and also wear the hat of pseudo COO? William Walders, CIO and SVP of Operations Support at Health First gives us insights into his operations and IT roadmap including ITSM, Data Analytics, Security, IT Governance, IT Automation and App Rat. How do you measure productivity? Are your staff evolving? Do you think about succession planning? What is Digital Enablement? How do we get things into IT? How is that governed? How do we report out? Have you adjusted your hiring practices post COVID? How do you approach interoperability? And for people early on in their career, what would you tell them prepares them to be a CIO?