This Week Health
2 Minute Drill: AI Agent, Shadow AI Risks, and Expert Cyber Insurance Tips with Drex DeFord

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In this episode, Drex highlights former HCA CSO Paul Connolly's practical cyber insurance guidance, introduces OpenAI's new "Operator" AI agent that can independently perform web tasks, and examines the emerging organizational risks of "shadow AI" as employees implement unauthorized AI solutions in their workflows without proper oversight.

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Transcript

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 Hey everyone. I'm Drex and this is the two minute drill where I cover three hot security stories twice a week. All part of the 2 29 Project, cyber and Risk Community here at this week Health, today's episode is brought to you by Google. Healthcare Systems are lowering cost and boosting endpoint security with Chrome OS devices.

Paired with Chrome Enterprise, a secure browser that's trusted by billions of users. So now there's a better way for healthcare teams to work safely on the web. Learn more or schedule some time with the Google Healthcare team at this week, health.com/chromeos. Great to see everyone today. Here's some stuff you might wanna know about.

Paul Connolly, the former Chief Security Officer at HCA writes a regular blog on Substack and you should subscribe. The latest post is on cyber insurance, and as a guy who's been doing this stuff for years, you should read. The stuff that Paul writes about. I mean, we've all gone through a few cycles of working with carriers, but you can always improve.

And Paul writes about some really pragmatic approaches to make the cyber liability process less painful, including how to align with your own teams. So nobody's surprised at the outcome of the discussion. There's a link to Paul's blog on the news site. I know I'm a hundred percent sure you have your AI space under control at your health system, but as a bit of a heads up, the company open ai, who owns chat, GPT has just released a research preview of their latest product called operator operators and AI agent that can do all kinds of tasks for you.

In the demo operator used a browser window to log into websites and then place grocery orders and concert ticket orders. Once you tell operator what you want to do, it opens the site. It starts typing and clicking right in front of you now. You have to have the paid Pro subscription to access operator, AI agent today.

But OpenAI says it plans to roll out this capability more broadly in the next few months. So just think about all those places in your health system where really smart end users will want to figure out how to use this technology. Maybe without telling you and my advice. Be a good scout and be prepared.

This is only the first step toward unleashing chat GPT on more activities outside the chat GPT window. The last article today is about that exact worry is shadow ai, the new Shadow it. An opinion piece in the new stack gives some examples about how end users in organizations just like yours, are already quietly wiring GPTs into their workflow processes without any kind of approval and in the process they're signing up for risk.

That they are not paid to accept on behalf of the organization, but, and this is really important, they are paid to be more efficient, and AI functionality often gives them that job satisfaction that they can't get using the sanctioned alternatives. So when you find these kinds of things happening, take it as a sign, like the well born path across the grass at your favorite park.

Your teams and your internal customers are wired to find shortcuts. So help them understand the risks that they're signing up for. They probably don't totally understand those issues, but as important, work with them on their good intention to find a better way to solve problems. More on all those stories and all the healthcare tech innovation and security news at our news site this week.

health.com/news. And you can find all the security podcasts, including the two minute drills or other episodes you might've missed at this week, health.com/unh hack. And I hope you'll sign up for the two minute Drill extra newsletter. It's brand new, it's native to LinkedIn, and I'll put a quick link in the comments.

It's your ticket to free access. Today's two minute drill was brought to you by Google. You can keep patient data safe and reduce the burden for IT operations staff, and create a better clinician experience all with one platform. Google ChromeOS with Chrome Enterprise. Find out how by scheduling a chat today.

Go to this week, health.com/chrome os. That's it for today's two minute drill. Thanks for being here. Stay a little paranoid and I will see you around campus.

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