May 5, 2021: Today is a follow-up conversation from the Hospital for Special Surgery Field Report we did during the 2020 COVID series. Jamie Nelson, Senior VP and CIO shares how this orthopedic specialty location flipped their services to look after COVID patients. How do you transition your EHR to accommodate a drastic change like that? There are huge challenges to being a CIO at the best of times. How do you ensure that everyone on your team stays on the same page during a crisis? What practices can you put in place to keep everyone engaged? What are HSS’s 2021 strategies for automation, analytics, cloud adoption and interoperability? And what’s that exciting new building project that they’re working on?