September 22, 2020: Today is News Day. We look at the 2020 Healthcare Consumer Survey, HIPAA mHealth Resources, hospital at home and HHS on their rural action plan. Is the Epic EHR falling behind? Who's ahead in the digital race, providers or payers? Does your health IT shop need development capabilities? And how do you solve a current IT problem? Do you run after it and throw money at it? Or do you come up with a long term plan that could potentially reap rewards in the next year or two?

Key Points:

• Are healthcare organizations just functioning off of financial incentives? [00:05:25]
• Don’t expect a lot of money for rural broadband [00:10:20] 
• Deloitte survey: Health Consumer Response to COVID-19 [00:16:06] 
• We measure quality in a lot of different ways but what about the quality of the experience? [00:17:56] 
• When customers utilize bad health apps [00:23:58]
• Really scrutinize any investments you're doing in facilities [00:29:12]

Stories:

• HHS focuses on telehealth and tech innovations in Rural Action Plan | Healthcare IT News
• VA Report Identifies HIE Barriers to Care Coordination | Healthcare Innovation
• 2020 Health care consumer survey: consumer health trends | Deloitte Insights
• OCR Updates HIPAA Resource for mHealth Apps, Cloud Computing
• Can Platforms Help Reduce The $935 Billion In Wasteful Healthcare Spend?
• The $1 trillion quest to bring hospital care to your home
• Blue Shield of California Unveils Neighborhood Health Dashboard | Healthcare Innovation
• CHIME Advises ONC to Help Lift National Patient Identifier Ban
• Amazon gets US approval to fly delivery drones
• COVID-19’s potential impact on healthcare | McKinsey
• Boost