August 8, 2024: Sue Schade, Principal of StarBridge Advisors, interviews Heather Nelson, SVP and CIO at Boston Children's Hospital, about the transformative power of technology in healthcare. Heather shares insights from Boston Children's recent transition to an all-Epic EHR system, highlighting the significance of internal resource utilization and the challenges of governance and willingness to change. She emphasizes the importance of connected care, the role of AI in driving transformation, and the future of ERP systems. How does Boston Children's approach to integrating advanced technologies like 5G networks and Gen AI impact patient care and operational efficiency? What are the broader implications of unifying practice and platforms in a complex healthcare environment? Heather's reflections on leadership, resource management, and continuous improvement offer a comprehensive view of navigating large-scale IT implementations in healthcare. Tune in to explore the strategies behind Boston Children's innovative tech solutions and their journey toward enhancing patient and provider experiences.
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