This Week Health

Ron Emerson, Global Healthcare Lead at Zoom stops by the discuss the hyper digitalization of healthcare, since the pandemic and what we have learned so far. Hope you enjoy.

Transcript

This transcription is provided by artificial intelligence. We believe in technology but understand that even the smartest robots can sometimes get speech recognition wrong.

What's top of mind for you these days at zoom? Yeah there's a lot of exciting things.

I mean, we all, we just went through the hyper digitalization of, of healthcare of course, , from COVID and, , I think we've all learned a lot from it, of course. And I think the, the one thing that, , there's really a couple of things that we're focusing on. You know, the world's different and we have a, , basically hybrid models and hybrid models can be what we're seeing is hybrid models, where everything is.

How employees engage with the organizations and healthcare systems that they work with. And then of course, , a hybrid models of delivering care. So when you look at the, the, the, the care delivery model, you know, this is pretty much, , it's, it's, it's known out there, but, you know, before COVID less than 3% of people who could actually access telemedicine, like video assisted virtual visits on a device, less than 3% would actually do it.

Right. It was a very low number. , and we know this from self-insured employers and insurance companies. Right. And. And then, , of course, you know, COVID happened and we saw in some largest centers of excellence. This is a little bit anecdotal, but I saw 75 to 90% of all outpatient visits being done virtually.

And if you look across us sectors, McKinsey did a report that said about 50% of all visits during COVID. Now it's somewhere around 80. 17%, depending on what study you look at. , but the thing we do now was that patients liked it and it's become sort of an expectation. , Paul Brooks did a report and zoom zoom actually sponsored the report.

And, , in Qualtrics data, we looked across, , 10 countries, , over 7,500 participate. And we found that 61% of people in the U S but actually had done a telemedicine visit within the last six months, said that they wanted a hybrid model of care. So they wanted to be able to see the clinician when they needed to, but they also wanted to be able to do it virtually 34% said, we just want to do it in.

And I think the leftovers, like 4% that we want to do video only, but I don't think that's realistic.

Want to tune in on your favorite listening platform? Don't forget to subscribe!

Thank You to Our Show Sponsors

New Shows for 2022

Insights - This Week Health
This Week Health Town Hall
Keynote - This Week HealthSolution Showcase This Week Health
Newsday - This Week HealthToday in Health IT - This Week Health

Related Content

1 2 3 137

Amplify great thinking to propel healthcare forward and raise up the next generation of health leaders.

© Copyright 2022 Health Lyrics All rights reserved