May 28, 2021: What are consumers looking for from health systems today and how has it evolved from what it was just a few years ago? Kris Nessa is the Enterprise Director Customer Success at Dell Medical School at The University of Texas at Austin. They help provide enterprise wide innovative success for their customers where technology, information, operations and business intersect. Their mission is to advance the care and health of communities and patients globally. What is the internal customer experiencing in healthcare today? What technologies, regulations and business operations are impacting patient care the most? What can data deliver to the existing care provider team to advance the experience on that side of the equation? And what skills do you need in your team to develop an innovative culture amongst your staff?