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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Oct 28, 2025·UnHack the Podcast
October 28, 2025: Mary Dickerson , Associate VP and CISO of UTHealth Houston & Gordon Groschl , CISO and Director of HTM at Texas Children’s Hospitals , discuss the current research landscape. Identity has become the ultimate battleground in healthcare security, but most organizations still don't have the fundamentals right. From securing non-human identities to enabling research without compromising compliance, these CISOs share hard-won lessons from the frontlines. Key Points: 03:36
Oct 27, 2025·Newsday
October 27, 2025: Bill, Drex, and Sarah discuss the realities of implementing AI agents across organizations. The group tackles uncomfortable questions about workforce displacement, the critical thinking skills being lost to automation, and the massive energy demands threatening AI sustainability. From simplifying complex systems to understanding what innovation really means under constraint, This Week Health explores the practical and philosophical challenges facing healthcare technology leader
Oct 23, 2025·The 229 Podcast
October 23, 2025: Sarah Hatchett , SVP and CIO of Cleveland Clinic , manages IT across a sprawling healthcare network spanning Ohio, Nevada, Florida, and international destinations. Sarah reveals how they track time spent on pilots, balance 60% run versus 40% innovation, and the real challenge of managing Epic's 160 annual feature releases. Explore inside their billion-dollar neurological hospital, built featuring real-time gait analysis as patients walk through the door, and why 3,500 physician
Oct 22, 2025·Executive Interview
October 22 – In this episode, Bill Russell sits down with Scott D’Entremont , CEO at Parlance , to explore the evolving role of AI in healthcare communication. From tackling rising operational costs to addressing the hidden issue of referral leakage, Scott shares how automation is reshaping call centers and front desks across healthcare systems. They unpack why integration is still a major hurdle, what most health systems get wrong about call routing, and why deep healthcare knowledge—not just f
Oct 20, 2025·Newsday
Multi-factor authentication isn't the bulletproof security measure it once was. Preston Duren , VP of Threat Services at Fortified Health Security , explores how cybercriminals are outsmarting traditional MFA through sophisticated phishing tactics and MFA bombing. The conversation shifts to the debate over platform consolidation—does fewer mean safer, or are we creating attractive single points of attack? With AI rapidly transforming both offensive and defensive capabilities in cybersecurity, th
Oct 17, 2025·Executive Interview
October 17, 2025: When ChatGPT entered healthcare with bold claims about clinical guidance, physicians took notice—and not always in a good way. Yaw Fellin , SVP and GM at Wolters Kluwer , discusses why expert-curated content still matters in the age of generative AI. With 7,600 clinical experts validating every recommendation, Wolters Kluwer is taking a fundamentally different approach than Big Tech's "let's see how it goes" mentality. Yaw reveals how they're grounding AI in trusted sources, ke
Oct 16, 2025·The 229 Podcast
October 16, 2025: How do you build a cybersecurity program that lasts over a decade? Anahi Santiago , CISO at ChristianaCare , shares what separates healthcare organizations that prioritize security from those where CISOs burn out in 18 months. She reveals why bringing state agencies and the National Guard into tabletop exercises transformed her team's preparedness, how she aligned security with patient safety from day one, and why healthcare's open environments create unique challenges that oth
Oct 15, 2025·Executive Interview
October 15, 2025: Polly Parrent , SVP of EHR and ERP Services at Nordic Global , reveals why the EHR market is more competitive than many realize, with Epic, Oracle, and MEDITECH each advancing distinct capabilities that healthcare leaders need to understand. She warns that organizations sitting on the sidelines risk losing providers and revenue cycle competitiveness as AI-driven features reshape care delivery. From Oracle's semantic layer architecture to Epic's underutilized features and MEDITE
Oct 13, 2025·Newsday
October 13, 2025: H ealthcare IT leaders are exhausted, CIO positions remain unfilled for months, and the pressure keeps mounting. In this candid conversation, Laura O'Toole , CEO and Founder of SureTest , explores why traditional CIO roles are transforming faster than organizations can define them. They discuss the widening gap between leadership expectations and operational reality, the critical shift from problem-solver to coalition-builder, and why empathy may be the most underrated leadersh
Oct 9, 2025·The 229 Podcast
October 9, 2025: Phil Lindemann , VP of Data and Research at Epic , reveals how Cosmos has grown to 300 million patient records, transforming clinical decision-making through AI-powered insights. Discover how physicians now access precision cohorts and outcome-driven treatment recommendations at the point of care, backed by over 1,000 automated quality checks per query. Phil discusses the evolution from manual analytics to AI-assisted tools, the explosive growth in healthcare research with two p
Oct 8, 2025·Executive Interview
October 8, 2025: Bill Willis , CTO of IDMWORKS , joins Drex DeFord to unpack why healthcare organizations struggle with identity and access management despite having the right tools. Bill reveals how healthcare's seven to eight different user personas create unprecedented complexity compared to other industries, and why most IAM failures stem from data and process issues rather than technology gaps. He explains IDMWORKS' free fireside chat approach to helping organizations visualize their entire
Oct 7, 2025·Executive Interview
October 7, 2025: Bob Kitts , CEO and Founding Partner of Avarion (formerly Huntzinger Management Group), shares insights on navigating healthcare IT transformation in an era of unprecedented change. From AI integration strategies that vary dramatically between rural hospitals and academic medical centers to the coming revolution in revenue cycle management, Bob explains why successful technology adoption starts with business needs, not buzzwords. Learn how CTOs are already embedding AI into secu
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