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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
May 14, 2025·Solution Showcase
May 14, 2025: SHI’s Kris Nessa , CTO, and Lee Ziliak , Field CTO and Managing Director of Architecture, dive into their cutting-edge AI lab. What if healthcare providers could test AI solutions before committing millions to infrastructure? Lee and Kris reveal their rapid six-week approach to validating AI use cases while addressing critical staffing shortages and operational challenges across revenue cycle management, medical imaging, and patient engagement. From saving a client from a nine-figu
May 12, 2025·Newsday
May 12, 2025: Drex DeFord and Sarah Richardson join Bill for the news. How do you prioritize when everything seems urgent? The group shares stories of impossible expectations and political realities while debating the true cost of innovation in healthcare. Bill, Drex, and Sarah discuss the rising number of CXOs who are shifting to new jobs throughout the industry. With insider insights, this discussion pulls back the curtain on what it really takes to lead technology in an industry where lives,
Apr 28, 2025·Newsday
April 28, 2025: Laura O'Toole , CEO of SureTest , joins Sarah for the news. What strategies can healthcare leaders implement to demonstrate measurable ROI while addressing staff burnout and retention issues? The conversation delves into the delicate balance between innovation and change management, revealing how automation can empower healthcare professionals to focus on true, meaningful work. Laura shares valuable insights on building trust during digital transformation, emphasizing that leader
Apr 21, 2025·Newsday
April 21, 2025: Nikhil Buduma , Co-Founder and Chief Scientist of Ambience Healthcare , discusses healthcare's past and how AI is shifting its future. As Nikhil reflects on 25 years of hospital operations evolution they contemplate whether the administrative burden placed on clinicians was an unintended consequence of digitization. What could healthcare look like in the next decade if AI becomes the steward of continuous patient care, allowing physicians to practice at the top of their license w
Apr 16, 2025·Solution Showcase
April 16, 2025: Laura O'Toole , CEO of SureTest , and Robin Parkin , CIO of UVA Health , explore how SureTest automation revolutionizes healthcare IT testing. How are leading healthcare organizations reclaiming thousands of staff hours previously lost to manual testing? What unexpected benefits emerge when IT teams are freed from the burden of repetitive system validation? As UVA Health implements continuous automated testing, the conversation reveals how this approach prevents system errors bef
Apr 7, 2025·Newsday
April 7, 2025: Drex DeFord joins Bill Russell for the news. As Oracle faces scrutiny over a potential security breach affecting their cloud infrastructure, how should healthcare organizations respond when transparency is lacking from major vendors? The conversation then tackles the VMware price shock that's disrupting IT budgets across healthcare, prompting leaders to consider: when is the right time to escape vendor lock-in, and what hidden costs lurk behind seemingly simple transitions? T
Mar 31, 2025·Newsday
March 31, 2025: Sarah Richardson and Drex DeFord of This Week Health explore the most impactful events in healthcare today. As cybersecurity regulations continue to advance, how do struggling systems keep up? They discuss the recent Johnson & Johnson investment of $55 billion in healthcare and what the current financial landscape means for innovation. Lastly, governance continues to be a complex issue for system leaders, but the solution could be as simple as saying “no”. Key Points: 02:56 R
Mar 12, 2025·Newsday
March 12, 2025: Jacob Hansen , Chief Product Officer at AvaSure , joins Bill for the news at HIMSS 2025. How will the delicate balance between augmentation and automation reshape clinical workflows? As Jacob envisions a future where AI models collaborate without human intervention, what does this mean for patient care across the continuum? With healthcare margins under pressure, the discussion highlights the critical need for open systems that deliver immediate ROI while enabling different platf
Mar 10, 2025·Newsday
March 10, 2025: Our three former CIOs Sarah Richardson, Drex DeFord, and Bill Russell discuss the news from the floor of HIMSS 2025 in Vegas. What's the difference between robotic process automation and emerging agentic AI systems that adapt to changing conditions? As cybersecurity threats evolve with AI assistance, how can health systems make security training engaging rather than tedious? The conversation shifts to concerns about upcoming telemedicine reimbursement changes and their potential
Mar 3, 2025·Newsday
March 3, 2025: Laura O’Toole , Founder and CEO of SureTest , joins Bill for the news. They discuss what makes a conference experience truly valuable in healthcare for both health leaders and vendors. Laura shares insights on meaningful relationship-building versus transactional sales approaches, explaining how pre-work determines conference success long before booths are even set up. As the conference winds down, Laura advises on measuring success beyond lead generation, emphasizing how authenti
Feb 26, 2025·Newsday
February 26, 2025: Jacob Hansen , CPO of AvaSure , discusses their new groundbreaking virtual assistant Vicky while exploring the possibilities and difficulties of managing multiple AI systems in a single room. How will the delicate balance between technological advancement and patient privacy shape the future of healthcare delivery? What does the future hold as healthcare technology continues to evolve, and how will the arbitration of these various systems impact the quality and efficiency of p
Feb 24, 2025·Newsday
February 24, 2025: Toby Eadelman , CTO of AvaSure , explores the intricate dance between technological advancement and healthcare delivery. With China's DeepSeek challenging U.S. AI dominance will it force more innovation? As healthcare systems grapple with increasing energy demands due to AI technology, how do we ensure that our pursuit of cutting-edge solutions doesn't overshadow our primary mission of improving patient care? Key Points: 02:25 DeepSeek Industry Shifts 11:10 Ambient Techn
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