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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Apr 28, 2025·Newsday
April 28, 2025: Laura O'Toole , CEO of SureTest , joins Sarah for the news. What strategies can healthcare leaders implement to demonstrate measurable ROI while addressing staff burnout and retention issues? The conversation delves into the delicate balance between innovation and change management, revealing how automation can empower healthcare professionals to focus on true, meaningful work. Laura shares valuable insights on building trust during digital transformation, emphasizing that leader
Apr 28, 2025·UnHack the Podcast
April 28, 2025: James Bowie , VP and CISO of Tampa General , explores the human side of cybersecurity leadership. Facing a fragmented IT team James reveals how a $20,000 investment in ethical hacking training eliminated millions in security risks in a single weekend. Then, how do healthcare security leaders balance life-and-death decisions when ransomware hits critical services? The conversation delves into managing AI implementation safely in healthcare settings, with James detailing their two-
Apr 21, 2025·Newsday
April 21, 2025: Nikhil Buduma , Co-Founder and Chief Scientist of Ambience Healthcare , discusses healthcare's past and how AI is shifting its future. As Nikhil reflects on 25 years of hospital operations evolution they contemplate whether the administrative burden placed on clinicians was an unintended consequence of digitization. What could healthcare look like in the next decade if AI becomes the steward of continuous patient care, allowing physicians to practice at the top of their license w
Apr 7, 2025·Newsday
April 7, 2025: Drex DeFord joins Bill Russell for the news. As Oracle faces scrutiny over a potential security breach affecting their cloud infrastructure, how should healthcare organizations respond when transparency is lacking from major vendors? The conversation then tackles the VMware price shock that's disrupting IT budgets across healthcare, prompting leaders to consider: when is the right time to escape vendor lock-in, and what hidden costs lurk behind seemingly simple transitions? T
Mar 31, 2025·Newsday
March 31, 2025: Sarah Richardson and Drex DeFord of This Week Health explore the most impactful events in healthcare today. As cybersecurity regulations continue to advance, how do struggling systems keep up? They discuss the recent Johnson & Johnson investment of $55 billion in healthcare and what the current financial landscape means for innovation. Lastly, governance continues to be a complex issue for system leaders, but the solution could be as simple as saying “no”. Key Points: 02:56 R
Mar 24, 2025·UnHack the Podcast
March 24, 2025: Heather Costa , Director of Technology Resilience at Mayo Clinic , shares her journey of rebranding her team from "disaster recovery operations" to "technology resilience operations," emphasizing that cyber incidents require a fundamentally different approach than physical disruptions. The conversation delves into the challenges of communicating technical needs with clinical staff, with Heather explaining her philosophy of "meeting people where they are" and focusing on their wor
Mar 12, 2025·Newsday
March 12, 2025: Jacob Hansen , Chief Product Officer at AvaSure , joins Bill for the news at HIMSS 2025. How will the delicate balance between augmentation and automation reshape clinical workflows? As Jacob envisions a future where AI models collaborate without human intervention, what does this mean for patient care across the continuum? With healthcare margins under pressure, the discussion highlights the critical need for open systems that deliver immediate ROI while enabling different platf
Mar 10, 2025·Newsday
March 10, 2025: Our three former CIOs Sarah Richardson, Drex DeFord, and Bill Russell discuss the news from the floor of HIMSS 2025 in Vegas. What's the difference between robotic process automation and emerging agentic AI systems that adapt to changing conditions? As cybersecurity threats evolve with AI assistance, how can health systems make security training engaging rather than tedious? The conversation shifts to concerns about upcoming telemedicine reimbursement changes and their potential
Mar 3, 2025·Newsday
March 3, 2025: Laura O’Toole , Founder and CEO of SureTest , joins Bill for the news. They discuss what makes a conference experience truly valuable in healthcare for both health leaders and vendors. Laura shares insights on meaningful relationship-building versus transactional sales approaches, explaining how pre-work determines conference success long before booths are even set up. As the conference winds down, Laura advises on measuring success beyond lead generation, emphasizing how authenti
Feb 26, 2025·Newsday
February 26, 2025: Jacob Hansen , CPO of AvaSure , discusses their new groundbreaking virtual assistant Vicky while exploring the possibilities and difficulties of managing multiple AI systems in a single room. How will the delicate balance between technological advancement and patient privacy shape the future of healthcare delivery? What does the future hold as healthcare technology continues to evolve, and how will the arbitration of these various systems impact the quality and efficiency of p
Feb 24, 2025·Newsday
February 24, 2025: Toby Eadelman , CTO of AvaSure , explores the intricate dance between technological advancement and healthcare delivery. With China's DeepSeek challenging U.S. AI dominance will it force more innovation? As healthcare systems grapple with increasing energy demands due to AI technology, how do we ensure that our pursuit of cutting-edge solutions doesn't overshadow our primary mission of improving patient care? Key Points: 02:25 DeepSeek Industry Shifts 11:10 Ambient Techn
Feb 24, 2025·UnHack the Podcast
February 24, 2025: Steven Ramirez , VP and CISTO of Renown Health , discusses how organizations are grappling with increasingly sophisticated threats. What makes the 60-minute breach window so critical in today's threat landscape, and how are healthcare organizations reshaping their approach to identity security? As Ramirez shares insights from his journey at Renown, we explore the delicate balance between rapid threat response and strategic planning, while questioning what makes an effective cy
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