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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Dec 3, 2025·Solution Showcase
December 3, 2025: A nurse practitioner shows up for their first ED shift at the hospital where they've worked for years. But the system doesn't recognize them, their login doesn't work, and five different teams scramble to merge records while the manager burns hours just getting them access. Kristin Hoppe, Information System Manager at Baylor Scott & White , and Bill Willis , CTO and Head of Advisory at IDMWORKS , reveal how they solved healthcare's most persistent identity crisis—not with n
December 3, 2025: When Will Houston , Network Security Manager at MDI Hospital, received security alerts at 5 AM on a holiday, he faced every healthcare leader's nightmare. But this story gets personal: among the 32,000 breach notifications he later sent were letters to his wife and two children. Join as Will sits down with Fortified Health Security’s Spencer Bales , VP of Product, and Preston Duren , VP of Threat Services, to explore how a small hospital in Bar Harbor, Maine, shut down 17
Dec 1, 2025·Newsday
December 1, 2025: As AI tools rapidly transform healthcare IT workflows, leaders face an unexpected challenge: what happens when your team becomes dramatically more productive? Bill Russell, Drex DeFord, and Sarah Richardson explore the productivity paradox hitting healthcare organizations—when AI enables staff to accomplish in hours what once took weeks, do you need fewer people or different approaches? From closing open positions to managing "cozy" employees who've mastered automation, they de
Nov 25, 2025·UnHack the Podcast
November 25, 2025: What if cybersecurity awareness training could be fun, like mixing bratwurst and flu shots? Shawna Hofer , CISO at St. Luke's Health System , shares how her team transformed security culture by meeting staff where they are—literally. From creating engaging one-minute videos featuring everyday healthcare workers to establishing a groundbreaking IT and cyber resiliency team that breaks down traditional silos, Shawna reveals why the best healthcare CISOs are expert translators an
Nov 24, 2025·Newsday
November 24, 2025: Healthcare organizations are drowning in applications they can't even inventory, especially after mergers and acquisitions. But the real shock comes when they try to access archived data years later. Dave Dyell , Managing Partner at Innovative Consulting Group , reveals why cloud storage fees are forcing health systems to rethink their entire archiving strategy, particularly for medical imaging. With AI initiatives on the horizon, the way you archive data today determines whet
Nov 21, 2025·Newsday
November 21, 2025: What if your organization could reclaim millions of dollars just by rethinking processes you already have in place? Bill Willis , CTO of IDMWORKS , discusses the hidden costs plaguing healthcare IT, from runaway cloud storage bills to the shocking economics of password resets. Discover why identity management isn't just a security issue but a massive financial opportunity, how HR-IT integration is transforming onboarding from a week-long wait to day-one productivity, and why t
Nov 19, 2025·Executive Interview
November 19, 2025: Healthcare IT infrastructure has become so complex that teams have lost sight of the actual patient impact. Kurt Telep , Healthcare Field CTO at Nutanix , pulls no punches in this conversation about what's broken and how to fix it. From his personal regret about avoiding Kubernetes when it first emerged to explaining why 95% of healthcare organizations will consume AI rather than build it, Kurt delivers hard-earned wisdom on navigating constant technological change. He reveals
November 19, 2025: Healthcare interoperability has evolved far beyond simple data exchange—but are we truly unlocking its potential? Dr. Steven Lane , CMO from Health Gorilla , and Mike Cordeiro , Senior Director of Interoperability Market & Product Strategy from MEDITECH join Bill Russell to explore how the industry is shifting from moving data to making it actionable. Discover why structured, normalized data is critical for clinical decision-making, how TEFCA is transforming payer-provider
Nov 17, 2025·Newsday
November 17, 2025: How does a 25-bed critical access hospital successfully stop a cyberattack when larger health systems fall victim? George Pappas , CEO of Intraprise Health , unpacks the Colorado hospital that shows how security culture beats expensive technology. The conversation reveals why vendor transparency remains elusive despite high-profile breaches, explores the harsh reality of hospitals that know their vulnerabilities but lack resources to fix them, and tackles AI governance challen
Nov 12, 2025·Solution Showcase
November 12, 2025: After a major consolidation and Epic implementation during COVID-19, Ballad Health could have focused solely on survival. Instead, Pam Austin , CIO at Ballad Health , partnered with Chris Jenkins , EVP of Digital Strategy and Enterprise Imaging at Healthlink Advisors , to build a comprehensive five-year digital roadmap anchored in six strategic pillars. This conversation explores how they established IT governance that turns noise into clarity, created an Office of the CIO to
Nov 10, 2025·Newsday
November 10, 2025: When AWS experienced a major outage affecting over 500 companies, healthcare IT leaders were reminded that cloud architecture isn't just a technical decision; it's a strategic imperative. Vik Patel, COO from Tido dives into the cascading failures that exposed vulnerabilities in healthcare's cloud dependencies. From Epic instances running on AWS to the emerging challenges of AI data lakes, this conversation reveals why simplicity in architecture might be healthcare IT's most un
Nov 5, 2025·Executive Interview
November 5, 2025: Mark Galea , SVP and CIO at Willis Knighton Health , shares how they achieved world-class EMR results at a fraction of typical costs, proving that digital transformation doesn't require unlimited budgets. Leading a $1.4 billion health system in northern Louisiana, Mark deployed MEDITECH Expanse to 140 clinics in just 14 months while cutting IT operating costs to the lowest quartile. He discusses a "follow the leader" approach to AI adoption, explains why most hospitals can't af
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