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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Jan 7, 2026·Solution Showcase
January 7, 2026: Chuck Christian , CTO of Franciscan Health , and Charles Anastos , Senior Partner at Chartis , share the unfiltered story of migrating a 12-hospital Epic environment to Microsoft Azure—including the moment their hosting partner suddenly exited the business mid-contract. Chuck reveals why they rejected the "easy button" of Epic hosting, how they navigated a complex RFP with six vendors, and the non-negotiables that made or broke partnerships. From building a dedicated cloud cost
Jan 5, 2026·Newsday
January 5, 2026: ServiceNow's $7 billion acquisition of Armis signals a major shift in healthcare IT consolidation strategy. Jason Rose , CEO of Clearsense dives into what this deal means for health systems juggling overlapping security tools and bloated app portfolios. The conversation shifts to bold predictions for 2026, including a massive wave of multi-billion dollar health system mergers and the rural hospital crisis. Jason reveals how Trinity Health eliminated $100 million in operational c
Dec 22, 2025·Executive Interview
December 22, 2025: What makes a healthcare event truly transformative? Guru Sundar , VP of Marketing at Abridge , explores their unique event, ‘The Conversation’, that blends art, science, and healthcare innovation. From Laird Hamilton's insights on trusting your subconscious to John McEnroe's lesson on staying true to your brand, this discussion reveals how cross-industry inspiration drives healthcare forward. Discover why Eric Larson shocked attendees by suggesting health systems close non-cli
Dec 19, 2025·Newsday
December 19, 2025: CMS has unveiled its new ACCESS Model—an ambitious 10-year initiative aimed at expanding digital, tech-enabled care for millions of Medicare beneficiaries. In this discussion, Laura O’Toole , CEO of SureTest , joins Bill and Sarah to unpack how outcome-based reimbursement could finally accelerate innovation in remote monitoring and chronic disease management. They explore what this shift means for CIOs, including the need for stronger data interoperability, integrated analytic
Dec 17, 2025·Executive Interview
December 17, 2025: Real-time location data is revolutionizing hospital operations, but most executives haven't grasped the full magnitude of what's now possible with AI. Philipp von Gilsa , CEO of Kontakt.io , reveals how combining RTLS with AI agents enables immediate interventions when operations break down - no more dashboards, just actionable intelligence in the moment. From predicting equipment needs to optimizing patient flow, health systems are achieving real operating margin improvements
Dec 15, 2025·Newsday
December 15, 2025: What if healthcare's biggest breakthroughs require throwing out the playbook? Joined by Daniel Schubert , CEO and Co-Founder of Revuud , this episode explores how AI is fundamentally reshaping healthcare IT strategy, from deploying countless virtual PhD-level agents across operations to rethinking patient access and workflow automation. Healthcare leaders discuss the challenge of prioritizing AI initiatives amid competing demands, the importance of creating organizational marg
Dec 12, 2025·Newsday
December 12, 2025: When cloud platforms like AWS and Azure experience outages, hospitals across the country feel the impact. But are healthcare organizations truly prepared for these disruptions? Charles Knight , Founder of EHC Consulting , explores the critical gaps in healthcare's cloud resilience strategies. From understanding single points of failure to running actual failover tests, this conversation reveals why documentation and operational readiness matter just as much as technical redund
Dec 10, 2025·Solution Showcase
December 10, 2025: Valley Medical Center's CIO and SVP, Brian Jones , faced a critical challenge: transform aging infrastructure while enabling his team to focus on data-driven healthcare delivery. In this candid conversation with Drex DeFord and Rackspace 's Global Senior Client Executive, Jason Jones , Brian reveals how he disrupted the status quo through a bold partnership that reduced costs by 30%, eliminated unplanned downtime, and freed his team to innovate. Discover how Valley Medical ach
Dec 10, 2025·Executive Interview
December 10, 2025: Leigh Williams , VP and CIO at Augusta Health , shares how a 255-bed independent community hospital is reimagining care through strategic EHR transformation. In this conversation, Leigh discusses leading a MEDITECH Expanse implementation while maintaining deep community ties through comprehensive health needs assessments and patient advisory groups. She reveals how independence enables data-driven, nimble decision-making tailored to local populations, from mobile clinic initia
Dec 8, 2025·Newsday
December 8, 2025: Healthcare systems are drowning in administrative calls while patients struggle with fragmented portals and coordination nightmares. Will Akers , Chief Strategy Officer from Switchboard, MD , joins Bill Russell, Sarah Richardson, and Drex DeFord to unpack a stunning reality: 25-40% of health system calls are simple scheduling requests that could be automated today. Drawing from his experience having children in both Hong Kong and the US healthcare systems, Will reveals stark ef
Dec 3, 2025·Solution Showcase
December 3, 2025: A nurse practitioner shows up for their first ED shift at the hospital where they've worked for years. But the system doesn't recognize them, their login doesn't work, and five different teams scramble to merge records while the manager burns hours just getting them access. Kristin Hoppe, Information System Manager at Baylor Scott & White , and Bill Willis , CTO and Head of Advisory at IDMWORKS , reveal how they solved healthcare's most persistent identity crisis—not with n
December 3, 2025: When Will Houston , Network Security Manager at MDI Hospital, received security alerts at 5 AM on a holiday, he faced every healthcare leader's nightmare. But this story gets personal: among the 32,000 breach notifications he later sent were letters to his wife and two children. Join as Will sits down with Fortified Health Security’s Spencer Bales , VP of Product, and Preston Duren , VP of Threat Services, to explore how a small hospital in Bar Harbor, Maine, shut down 17
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