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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Nov 10, 2020·The 229 Podcast
November 10, 2020: Welcome to News Day. What does the Intermountain Sanford Merger tell us about the future of healthcare? Can mergers get too big and unwieldy? There’s been a reported 10% drop in hospital admissions in 2020. What pre COVID behaviors were the most detrimental to health? Will our new habits change forever? Telehealth visits grew by 2000%. Now it's time to step back and ask what did we really do? Did it improve our efficiency? Did it improve our care? And is Zoom the king of teleh
Nov 6, 2020·The 229 Podcast
November 6, 2020: Interoperability. Where have we been, where are we now and where are we going? Micky Tripathi , Chief Alliance Officer at Arcadia helps us untangle the intricate web of data and analytics in healthcare. There’s a minefield of acronyms TEFCA, RCE, USCDI, QTF, FHIR, QHIN. How do we piece them together in this environment of policies and regulations? Is the 21st Century Cures Act the starting point for changing how we currently do things on a national level? What about a loc
Nov 4, 2020·The 229 Podcast
November 4, 2020: There are more and more patients with mental health issues and the lack of access to quality behavioral health services can be frustrating. Today we explore the intersection between primary care and behavioural health. For a very long time healthcare has separated the two. Christine Brocato of CommonSpirit and Spencer Hutchins of Concert Health share their elegant solution. It’s called the collaborative care model. How do we get patients access to quality care more quickly? How
Nov 3, 2020·The 229 Podcast
November 3, 2020: Bill and Drex get political. There’s no doubt that COVID has played a major role in how voters will decide in this election. What will health IT look like if Trump is re-elected? What pathway lays ahead if Biden wins? Why is it more stressful to have political conversations with people you disagree with than in previous election years? Can we look past the political division and dig deeper into the human psyche? Security is also on the table today. Cybercriminals are targeting
Oct 30, 2020·The 229 Podcast
October 30, 2020: What does it look like to navigate a cool digital start up as a CEO during a pandemic? Carina Edwards joins us from Quil Health . Their joint venture with Comcast and IBC looks to grab a piece of the multibillion-dollar care at home industry. How do you accelerate the adoption of care at home solutions? What devices should you use? How do you make it simple and easy? How do you scale remote monitoring? Where does the funding come from? And more importantly how do you integrate
Oct 28, 2020·The 229 Podcast
October 28, 2020: Starbridge Advisors is a health IT advisory firm. Today Sue Schade and David Muntz are here to offer leadership coaching advice. What's the number one thing they’re communicating to their clients right now? It's all about relationships. And focus, focus, focus. What do you need to do as a leader to be successful with your cloud strategy? With security? With digital health and analytics? What about your enterprise data strategy? Budget constraints are huge right now but don’t ig
Oct 27, 2020·The 229 Podcast
October 27 2020: Who will lead telehealth in your health system? Is there a perfect point person? What strategies are health systems utilizing to move beyond the four walls of the hospital? What are the unintended consequences of remote work? What will it take to bring people back? We explore the hybrid work model versus working from home. How do we get better at automation? And better at efficiency? How can we utilize tools that are not as labor intensive? How do we get better at management str
Oct 23, 2020·The 229 Podcast
October 23, 2020: What are the trends and drivers for telehealth adoption and satisfaction? James Beem of J.D. Power runs us through their 2020 US Telehealth Satisfaction Study . They collected data from 200 healthcare firms nationally to understand who is best in class around customer satisfaction. Are there any clearcut leaders? What are the primary drivers of satisfaction? Is patient safety still number one? How do you increase consumer loyalty and advocacy? What are the telehealth demographi
Oct 21, 2020·The 229 Podcast
October 21, 2020: Today’s focus is on caring for the vulnerable. CommonSpirit and Docent Health ’s program to help underserved communities will have you at hello. Are we talking client-facing technology? Are we putting something on a phone? Are we talking about technology that's connecting housing, transportation and education needs? Dr. Alisahah Cole from CommonSpirit and Royal Tuthill from Docent Health join us to explain their “air traffic control” virtual care program which helps vulnerable
Oct 20, 2020·The 229 Podcast
October 2020, 2020: Who's the most influential person in healthcare? Is it Judy? Fauci? Seema? And look out. Nasty Emotet malware is lurking. Is your health system ahead of the cyber terrorists? It’s not enough to just be defensive. Do cybersecurity companies have offensive capabilities too? Will it be Apple, Microsoft, Google and Amazon on our cyber military frontlines? A common issue in digital health is that the health providers and the technologists often live in different silos. How can we
Oct 16, 2020·The 229 Podcast
October 16, 2020: Is your goal to drive best in class patient digital experience? YES. Then Providence Digital Innovation Group’s Insights Reports are a MUST read for you. Joining us today is one of the authors Matt Cohlmia , Executive Director of Digital Strategy. Topics include Mitigation: Managing Trust & Safety, Industry Consolidation Disruptors and Scalable Behavioral Health. Utilize the brain power and thorough research from Providence’s Marketing, Ventures and Digital Teams. What
Oct 13, 2020·The 229 Podcast
October 13, 2020: Ransomware attacks. What should a CIO’s strategy be? How do you manage third parties? Do you have a critical vendor risk management program in place? Drex and Bill break down the Blackbaud example. Patient first, patient first. It's always about the patient. What would a health system look like if they actually committed to customer service? Can we mirror Amazon's principles? Is this even possible in healthcare? Big tech companies are blowing a collective raspberry at the
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