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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Nov 6, 2025·The 229 Podcast
November 6, 2025: Stephon Proctor , PhD, Associate Chief Health Informatics Officer for Platform Innovation at Children’s Hospital of Philadelphia , is redefining what's possible when clinical expertise meets technical innovation. He built "Chipper"—a prototype that embeds generative AI directly into Epic's EHR, eliminating the friction of jumping between systems. The reaction from the healthcare IT community was explosive, validating what many suspected: seamless AI integration isn't just conve
Nov 5, 2025·Executive Interview
November 5, 2025: Mark Galea , SVP and CIO at Willis Knighton Health , shares how they achieved world-class EMR results at a fraction of typical costs, proving that digital transformation doesn't require unlimited budgets. Leading a $1.4 billion health system in northern Louisiana, Mark deployed MEDITECH Expanse to 140 clinics in just 14 months while cutting IT operating costs to the lowest quartile. He discusses a "follow the leader" approach to AI adoption, explains why most hospitals can't af
Nov 4, 2025·UnHack the Podcast
November 4, 2025: Identity has become the foundation of healthcare security, but managing it is more complex than ever. In part two of this UnHack (the Podcast), Mary Dickerson , Associate VP and CISO of UTHealth Houston & Gordon Groschl , CISO and Director of HTM at Texas Children’s Hospitals , explore how organizations are shifting from prevention to resiliency. They also share candid career advice for aspiring cybersecurity professionals, challenging the industry's unrealistic entry-level
Oct 30, 2025·The 229 Podcast
October 30, 2025: Healthcare systems often lose millions in revenue, not because clinicians aren't doing the work, but because critical informatics get lost between the operating room and the billing department. Dr. Carla Haack , Chief Financial Informatics Officer at Emory Healthcare , discovered this gap firsthand when she stepped away from surgery during the pandemic. In this conversation, she reveals how a change to surgical debriefs resulted in a million dollars in just 21 days and how Emor
Oct 29, 2025·Executive Interview
October 29, 2025: Cellular networks are transforming healthcare delivery, but what makes 5G truly different from its predecessor? Perry Welch , EVP and Chief Revenue Officer at Airwavz Solutions , discusses creating a robust network infrastructure that can handle the demanding requirements of modern medical technology. As healthcare systems begin exploring what's possible with this upgraded network, the question shifts from "can our phones work?" to "what new capabilities can we unlock?" Discove
Oct 28, 2025·UnHack the Podcast
October 28, 2025: Mary Dickerson , Associate VP and CISO of UTHealth Houston & Gordon Groschl , CISO and Director of HTM at Texas Children’s Hospitals , discuss the current research landscape. Identity has become the ultimate battleground in healthcare security, but most organizations still don't have the fundamentals right. From securing non-human identities to enabling research without compromising compliance, these CISOs share hard-won lessons from the frontlines. Key Points: 03:36
Oct 23, 2025·The 229 Podcast
October 23, 2025: Sarah Hatchett , SVP and CIO of Cleveland Clinic , manages IT across a sprawling healthcare network spanning Ohio, Nevada, Florida, and international destinations. Sarah reveals how they track time spent on pilots, balance 60% run versus 40% innovation, and the real challenge of managing Epic's 160 annual feature releases. Explore inside their billion-dollar neurological hospital, built featuring real-time gait analysis as patients walk through the door, and why 3,500 physician
Oct 22, 2025·Executive Interview
October 22 – In this episode, Bill Russell sits down with Scott D’Entremont , CEO at Parlance , to explore the evolving role of AI in healthcare communication. From tackling rising operational costs to addressing the hidden issue of referral leakage, Scott shares how automation is reshaping call centers and front desks across healthcare systems. They unpack why integration is still a major hurdle, what most health systems get wrong about call routing, and why deep healthcare knowledge—not just f
Oct 17, 2025·Executive Interview
October 17, 2025: When ChatGPT entered healthcare with bold claims about clinical guidance, physicians took notice—and not always in a good way. Yaw Fellin , SVP and GM at Wolters Kluwer , discusses why expert-curated content still matters in the age of generative AI. With 7,600 clinical experts validating every recommendation, Wolters Kluwer is taking a fundamentally different approach than Big Tech's "let's see how it goes" mentality. Yaw reveals how they're grounding AI in trusted sources, ke
Oct 16, 2025·The 229 Podcast
October 16, 2025: How do you build a cybersecurity program that lasts over a decade? Anahi Santiago , CISO at ChristianaCare , shares what separates healthcare organizations that prioritize security from those where CISOs burn out in 18 months. She reveals why bringing state agencies and the National Guard into tabletop exercises transformed her team's preparedness, how she aligned security with patient safety from day one, and why healthcare's open environments create unique challenges that oth
Oct 15, 2025·Executive Interview
October 15, 2025: Polly Parrent , SVP of EHR and ERP Services at Nordic Global , reveals why the EHR market is more competitive than many realize, with Epic, Oracle, and MEDITECH each advancing distinct capabilities that healthcare leaders need to understand. She warns that organizations sitting on the sidelines risk losing providers and revenue cycle competitiveness as AI-driven features reshape care delivery. From Oracle's semantic layer architecture to Epic's underutilized features and MEDITE
Oct 9, 2025·The 229 Podcast
October 9, 2025: Phil Lindemann , VP of Data and Research at Epic , reveals how Cosmos has grown to 300 million patient records, transforming clinical decision-making through AI-powered insights. Discover how physicians now access precision cohorts and outcome-driven treatment recommendations at the point of care, backed by over 1,000 automated quality checks per query. Phil discusses the evolution from manual analytics to AI-assisted tools, the explosive growth in healthcare research with two p
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