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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Jan 8, 2026·2 Minute Drill
Drex breaks down ISC2's 2025 cybersecurity workforce study and explains why healthcare's security staffing problem isn't about finding more people—it's about broken operating models and unrealistic expectations. He covers the critical skills gap in translating cyber risk to business risk, the burnout driving away mid-career talent, and why third-party risk management has become more complex than ever. Plus, practical solutions healthcare CISOs are using: growing security teams internally by hiri
Jan 7, 2026·Solution Showcase
January 7, 2026: Chuck Christian , CTO of Franciscan Health , and Charles Anastos , Senior Partner at Chartis , share the unfiltered story of migrating a 12-hospital Epic environment to Microsoft Azure—including the moment their hosting partner suddenly exited the business mid-contract. Chuck reveals why they rejected the "easy button" of Epic hosting, how they navigated a complex RFP with six vendors, and the non-negotiables that made or broke partnerships. From building a dedicated cloud cost
Jan 5, 2026·Newsday
January 5, 2026: ServiceNow's $7 billion acquisition of Armis signals a major shift in healthcare IT consolidation strategy. Jason Rose , CEO of Clearsense dives into what this deal means for health systems juggling overlapping security tools and bloated app portfolios. The conversation shifts to bold predictions for 2026, including a massive wave of multi-billion dollar health system mergers and the rural hospital crisis. Jason reveals how Trinity Health eliminated $100 million in operational c
Dec 19, 2025·Newsday
December 19, 2025: CMS has unveiled its new ACCESS Model—an ambitious 10-year initiative aimed at expanding digital, tech-enabled care for millions of Medicare beneficiaries. In this discussion, Laura O’Toole , CEO of SureTest , joins Bill and Sarah to unpack how outcome-based reimbursement could finally accelerate innovation in remote monitoring and chronic disease management. They explore what this shift means for CIOs, including the need for stronger data interoperability, integrated analytic
Dec 16, 2025·UnHack the Podcast
From crippling outages to AI-powered deepfakes, 2025 tested healthcare cybersecurity like never before. This year-end recap explores the moments that mattered most: how teams built resilience during system failures, why users became partners instead of "weak links," how identity became the new perimeter, and what it means when you can't trust your own eyes. Through powerful stories from the front lines, we revisit the lessons learned and the community that kept us standing. Because at the end of
Dec 15, 2025·2 Minute Drill
A critical vulnerability called React to Shell exposed tens of thousands of systems worldwide, triggering immediate exploitation by threat actors—including China-nexus groups—within minutes of disclosure. Drex breaks down how this flaw turns innocent web requests into remote access backdoors, why CloudFlare's emergency response accidentally caused widespread outages, and what this high-stakes race teaches us about rapid response patching in healthcare. When attackers move at internet speed, your
Dec 15, 2025·Newsday
December 15, 2025: What if healthcare's biggest breakthroughs require throwing out the playbook? Joined by Daniel Schubert , CEO and Co-Founder of Revuud , this episode explores how AI is fundamentally reshaping healthcare IT strategy, from deploying countless virtual PhD-level agents across operations to rethinking patient access and workflow automation. Healthcare leaders discuss the challenge of prioritizing AI initiatives amid competing demands, the importance of creating organizational marg
Dec 12, 2025·Newsday
December 12, 2025: When cloud platforms like AWS and Azure experience outages, hospitals across the country feel the impact. But are healthcare organizations truly prepared for these disruptions? Charles Knight , Founder of EHC Consulting , explores the critical gaps in healthcare's cloud resilience strategies. From understanding single points of failure to running actual failover tests, this conversation reveals why documentation and operational readiness matter just as much as technical redund
Dec 10, 2025·Solution Showcase
December 10, 2025: Valley Medical Center's CIO and SVP, Brian Jones , faced a critical challenge: transform aging infrastructure while enabling his team to focus on data-driven healthcare delivery. In this candid conversation with Drex DeFord and Rackspace 's Global Senior Client Executive, Jason Jones , Brian reveals how he disrupted the status quo through a bold partnership that reduced costs by 30%, eliminated unplanned downtime, and freed his team to innovate. Discover how Valley Medical ach
Dec 8, 2025·Newsday
December 8, 2025: Healthcare systems are drowning in administrative calls while patients struggle with fragmented portals and coordination nightmares. Will Akers , Chief Strategy Officer from Switchboard, MD , joins Bill Russell, Sarah Richardson, and Drex DeFord to unpack a stunning reality: 25-40% of health system calls are simple scheduling requests that could be automated today. Drawing from his experience having children in both Hong Kong and the US healthcare systems, Will reveals stark ef
Dec 3, 2025·2 Minute Drill
Drex DeFord explores what he calls the "trust recession"—a era where deepfakes, AI-generated content, and sophisticated social engineering have made it nearly impossible to distinguish real from fake. From synthetic customer service agents to North Korean operatives using AI to pass job interviews at US health systems, the threat landscape has fundamentally shifted. DeFord shares practical strategies for healthcare professionals to protect themselves during the holiday season when cyber criminal
Dec 3, 2025·Solution Showcase
December 3, 2025: A nurse practitioner shows up for their first ED shift at the hospital where they've worked for years. But the system doesn't recognize them, their login doesn't work, and five different teams scramble to merge records while the manager burns hours just getting them access. Kristin Hoppe, Information System Manager at Baylor Scott & White , and Bill Willis , CTO and Head of Advisory at IDMWORKS , reveal how they solved healthcare's most persistent identity crisis—not with n
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