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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Jan 8, 2026·The 229 Podcast
January 8, 2026: Dr. Michael Pfeffer , SVP and CIDO at Stanford Medicine , reveals how his team built a secure AI sandbox in just six weeks—and what they learned from analyzing thousands of user prompts. From ambient scribes that actually work to ChatEHR transforming clinical workflows in real-time, Michael shares the practical wins and honest challenges of deploying AI across an academic medical center. Discover why different AI models excel at different tasks, how Stanford approaches governanc
Jan 5, 2026·Newsday
January 5, 2026: ServiceNow's $7 billion acquisition of Armis signals a major shift in healthcare IT consolidation strategy. Jason Rose , CEO of Clearsense dives into what this deal means for health systems juggling overlapping security tools and bloated app portfolios. The conversation shifts to bold predictions for 2026, including a massive wave of multi-billion dollar health system mergers and the rural hospital crisis. Jason reveals how Trinity Health eliminated $100 million in operational c
Dec 19, 2025·Newsday
December 19, 2025: CMS has unveiled its new ACCESS Model—an ambitious 10-year initiative aimed at expanding digital, tech-enabled care for millions of Medicare beneficiaries. In this discussion, Laura O’Toole , CEO of SureTest , joins Bill and Sarah to unpack how outcome-based reimbursement could finally accelerate innovation in remote monitoring and chronic disease management. They explore what this shift means for CIOs, including the need for stronger data interoperability, integrated analytic
Dec 18, 2025·The 229 Podcast
2025 wasn't just another year in healthcare IT—it was a year of constant change. Leaders stopped waiting for permission and started building the future themselves. From AI implementations that deliver results in weeks instead of years, to cybersecurity boundaries that actually hold, to predictive care models that flip the reactive healthcare script entirely. This rewind captures the breakthrough moments, the honest struggles, and the conversations that made room after room go silent before someone said, "We should be recording this." These aren't predictions about what's coming. These are the moves that already happened—and the leaders who made them possible. X : This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer
Dec 16, 2025·UnHack the Podcast
From crippling outages to AI-powered deepfakes, 2025 tested healthcare cybersecurity like never before. This year-end recap explores the moments that mattered most: how teams built resilience during system failures, why users became partners instead of "weak links," how identity became the new perimeter, and what it means when you can't trust your own eyes. Through powerful stories from the front lines, we revisit the lessons learned and the community that kept us standing. Because at the end of
Dec 15, 2025·Newsday
December 15, 2025: What if healthcare's biggest breakthroughs require throwing out the playbook? Joined by Daniel Schubert , CEO and Co-Founder of Revuud , this episode explores how AI is fundamentally reshaping healthcare IT strategy, from deploying countless virtual PhD-level agents across operations to rethinking patient access and workflow automation. Healthcare leaders discuss the challenge of prioritizing AI initiatives amid competing demands, the importance of creating organizational marg
Dec 12, 2025·Newsday
December 12, 2025: When cloud platforms like AWS and Azure experience outages, hospitals across the country feel the impact. But are healthcare organizations truly prepared for these disruptions? Charles Knight , Founder of EHC Consulting , explores the critical gaps in healthcare's cloud resilience strategies. From understanding single points of failure to running actual failover tests, this conversation reveals why documentation and operational readiness matter just as much as technical redund
Dec 11, 2025·The 229 Podcast
December 11, 2025: Medical imaging is undergoing a massive transformation, and the innovations unveiled at RSNA 2025 reveal just how profound these changes will be. Dr. Lee David Milligan , Managing Partner at Asbury HealthTech Partners , takes us inside the conference floor to explore groundbreaking advances that are reshaping radiology workflows. Discover how companies are revolutionizing cardiac care by replacing invasive procedures with advanced imaging that costs 90% less, why radiolo
Dec 8, 2025·Newsday
December 8, 2025: Healthcare systems are drowning in administrative calls while patients struggle with fragmented portals and coordination nightmares. Will Akers , Chief Strategy Officer from Switchboard, MD , joins Bill Russell, Sarah Richardson, and Drex DeFord to unpack a stunning reality: 25-40% of health system calls are simple scheduling requests that could be automated today. Drawing from his experience having children in both Hong Kong and the US healthcare systems, Will reveals stark ef
Dec 4, 2025·The 229 Podcast
December 4, 2025: Tanya Townsend , CIDO at Stanford Medicine Children’s Health , didn't just receive a lifetime achievement award from CHIME—she pioneered the first all-digital hospital back in 2005. Now Tanya is navigating the ultimate healthcare paradox: how do you invest in AI and digital transformation while facing unprecedented budget pressures? In this conversation, she reveals how ambient listening got clinicians home for dinner, why their digital front door adoption jumped 36% prac
Dec 1, 2025·Newsday
December 1, 2025: As AI tools rapidly transform healthcare IT workflows, leaders face an unexpected challenge: what happens when your team becomes dramatically more productive? Bill Russell, Drex DeFord, and Sarah Richardson explore the productivity paradox hitting healthcare organizations—when AI enables staff to accomplish in hours what once took weeks, do you need fewer people or different approaches? From closing open positions to managing "cozy" employees who've mastered automation, they de
Nov 27, 2025·The 229 Podcast
November 27, 2025: Shane Thielman , Corporate SVP and CIO at Scripps Health , shares how a compliance auditor switched their primary care physician after reviewing ambient documentation—a surprising indicator of AI's real clinical impact. In this conversation, Shane reveals the seven-year journey to get 40% of appointments online, the command center approach that reduced admission wait times by 25%, and why Scripps runs quarterly clinical continuity exercises after their 2021 cyber event. He cha
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