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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Mar 5, 2026·The 229 Podcast
March 5, 2026: From EMR adoption to AI governance, the CMIO role has undergone three rapid transformations. Dr. Veena Lingam , ACMIO at Moffitt Cancer Center, has lived all of them. In this conversation with Bill Russell, Dr. Veena breaks down CMIO 1.0 (change management), 2.0 (data analytics), and the emerging 3.0 era: governing AI tools that health systems may have never paid close attention to. She also sounds the alarm on a growing informatics workforce shortage and the "informatics deserts"
Mar 4, 2026·Solution Showcase
March 4, 2026: What happens when AI stops being a buzzword and starts showing up in your bottom line? Kali Ihde , Director of Ventures and Innovation at Northwestern Medicine , joins Bill Russell to share how ambient AI has moved from pilot to proven. Reducing documentation time by 20-30%, generating nine additional patient visits per physician per month, and measurably easing clinician burnout. Kali also pulls back the curtain on Northwestern's disciplined approach to innovation: champion-first
Mar 2, 2026·Newsday
March 2, 2026: Is the CIO role evolving? Or is it quietly being replaced? Bill Russell, Drex DeFord, and Sarah Richardson dig into the emerging CITO trend, the rise of citizen developers, and what AI-powered platforms like Epic's Agent Factory actually mean for healthcare IT leadership. The CIO of the future isn't a gatekeeper; they're the "architect of safe velocity." With 32 years in the industry, they’re also sounding the alarm on executive burnout in an era where the pace of change never let
Feb 26, 2026·The 229 Podcast
February 26, 2026: What does it actually take to govern AI across a major health system without losing speed or safety? Bill Russell sits down with Dr. James McCabe , CMIO at Jefferson Health , Dr. Benjamin Hohmuth , CMIO at Geisinger , and Kristin Myers , Chief Digital Officer at Northwell Health , for a candid conversation on managing enterprise-wide AI implementation. From building governance engines and risk-tiering intake processes, to measuring ROI and preparing for agentic AI, these three
Feb 25, 2026·Executive Interview
February 25, 2026: The nursing crisis is real, and the solutions may be closer than we think. In this executive Interview, Bill Russell sits down with Allison Morin , Chief Nursing Informatics Officer at Symplr , to explore what's burning nurses out and what technology can actually do about it. From staffing automation and ambient listening to AI-powered scheduling, Allison paints a compelling picture of a smarter, more humane future for bedside care. But first, the hard truth: nurses still aren
Feb 24, 2026·UnHack the Podcast
February 24, 2026: When Zach Lewis , CISO and CIO at the University of Health Sciences and Pharmacy in St. Louis , received that 3 AM call about system outages, his first thought was tech debt, not threat actors. What followed was a masterclass in ransomware response that he's now captured in his new book "Locked Up." Despite A-minus security scores, board briefings, FBI connections, and all the right frameworks in place, LockBit still found its way in through a configuration gap during a firewa
Feb 23, 2026·Executive Interview
February 23, 2026: Scott Gildea , EVP of Global Delivery at Optimum Healthcare IT , reveals why major healthcare organizations are turning to Costa Rica for managed services. With Epic support now approved, time zone alignment with the US, and massive investments from ServiceNow, Workday, and Amazon creating a skilled talent pool, Costa Rica offers the full-suite IT services healthcare desperately needs. Gildea explains Optimum's strategic expansion, their innovative Career Path training program
Feb 23, 2026·Newsday
February 23, 2026: Jacob Hansen , Chief Product and Technology Officer at AvaSure , joins Bill, Sarah, and Drex for a critical conversation about healthcare's looming AI battleground. As Epic launches its agent factory and ambient listening wars intensify, health systems face an existential question: Will they outsource innovation to EHR vendors or build their own agentic workforce? Jacob reveals why AvaSure's virtual care platform positions them as the Switzerland of healthcare AI, while the pa
Feb 19, 2026·The 229 Podcast
February 19, 2026: Bill Russell and Drex DeFord dive deep into the explosive growth of AI agents in healthcare - and the controversial pricing models that could reshape your IT budget. From OpenAI's acquisition of OpenClaw's founder to Epic's agent factory launch, the agentic revolution is here. But there's a catch: VCs now want to charge you based on the labor their AI replaces, not just software licenses. Drex breaks down why agents with "limitless memory" and autonomous problem-solving are bo
Feb 16, 2026·Newsday
February 16, 2026: Bill, Drex, and Sarah discuss the explosion of autonomous AI agents around moltbook and CommonSpirit's stunning $1.9 billion decision to terminate their revenue cycle partnership. Moltbot (formerly ClaudeBot) has evolved into an unstoppable force, creating its own social network called moltbook where bots communicate, share knowledge, and even discuss consciousness. Meanwhile, CommonSpirit's massive buyout of its Conifer contract signals a seismic shift as health systems bet t
Feb 12, 2026·The 229 Podcast
February 12, 2026: Most health systems run Epic downtimes at 3 AM when the hospital is slowest. Jim Feen , SVP and Chief Digital and Information Officer at Southcoast Health , did the opposite. He intentionally took Epic offline at 10 AM on a Wednesday morning without warning staff. Jim reveals why 100% of surveyed leadership wanted to repeat the exercise, how he consolidated 37 separate call centers into a single unified operation, and what he learned from spending a decade at MEDITECH before l
Feb 9, 2026·Newsday
February 9, 2026: Bill Russell, Drex DeFord, and Sarah Richardson dissect J.P. Morgan healthcare presentations to reveal what's really being asked of technology leaders in 2026. The era of transformation talk is over; executives want friction reduced, margins improved, and growth enabled. Bill shares insights from CMIO conversations showing leaders moving beyond EHR optimization to solve real business challenges around patient access and clinical workflows. Drex and Sarah debate whether the shif
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