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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Feb 12, 2026·The 229 Podcast
February 12, 2026: Most health systems run Epic downtimes at 3 AM when the hospital is slowest. Jim Feen , SVP and Chief Digital and Information Officer at Southcoast Health , did the opposite. He intentionally took Epic offline at 10 AM on a Wednesday morning without warning staff. Jim reveals why 100% of surveyed leadership wanted to repeat the exercise, how he consolidated 37 separate call centers into a single unified operation, and what he learned from spending a decade at MEDITECH before l
Feb 11, 2026·2 Minute Drill
At a recent 229 CISO Summit, healthcare security leaders revealed a critical shift in how success is measured. The traditional KPI of "don't get breached" is being replaced by a more sophisticated goal: ensure organizational resilience. Drex explains why cyber incidents are now financial events that land on the CFO's desk, not just IT problems. With regulatory scrutiny intensifying, insurance requirements tightening, and boards asking harder questions about operational continuity, security has e
Feb 5, 2026·The 229 Podcast
February 5, 2026: Jennifer Goldman , VP, CMIO, and Chief of Primary Care at Memorial Healthcare System , reveals why most patient access initiatives fail before they start. The problem isn't technology; it's template management, physician engagement, and clinical escalation workflows that non-clinical call centers can't navigate. Jennifer shares how Memorial added 10,000 same-day access visits by standardizing primary care templates and creating bi-directional governance forums. But the real cha
Feb 4, 2026·2 Minute Drill
Drex explores a fundamental shift in AI: agents that don't wait for prompts, persist indefinitely, and now learn from each other through social platforms. Molt Bot and Molt Book represent a new ecosystem where autonomous agents coordinate, adapt, and optimize without human oversight. This isn't about sentient AI—it's about delegation without governance. For healthcare leaders, the urgent question isn't whether this matters, but whether you know which agents are already operating in your environm
Feb 4, 2026·Executive Interview
February 4, 2026: Mark Scruggs , President and COO of SureTest , reveals why healthcare organizations are achieving 80% reductions in testing time and why renewal rates are unprecedented. Mark discusses how automated testing for EHR upgrades and implementations delivers ROI within six to nine months, eliminates over 20,000 hours of manual work annually, and has created what KLAS calls the only true turnkey managed testing service in healthcare. From Epic and Cerner to UKG and ERP systems, discov
Jan 29, 2026·The 229 Podcast
January 29, 2026: Reid Stephan , VP and CIO of St. Luke's Health System , sits down with Sangeet Paul Choudary , author of “Reshuffle: Who Wins When AI Restacks the Knowledge Economy”, to challenge the way leaders look at how AI will affect their workflow. Sangeet reveals how AI doesn't just augment workers—it restructures entire organizational systems and redistributes power. From AI scribes to the lessons of Walmart's barcode revolution, this conversation exposes why task-level optimization mi
Jan 28, 2026·2 Minute Drill
On Data Privacy Day, Drexon challenges healthcare leaders to move beyond compliance checkboxes and recognize privacy as a core component of "do no harm." As patient data flows through EHRs, cloud platforms, and AI systems, the responsibility to protect that trust doesn't live in policies—it lives with leadership. When data is over-collected or loosely governed, patients start holding back, and the critical trust between medical teams and patients begins to fracture. This year, data privacy shoul
Jan 22, 2026·2 Minute Drill
In a stunning betrayal of trust, two cybersecurity professionals—an incident response manager and a ransomware negotiator—pled guilty to operating as affiliates of the AlphaV/BlackCat ransomware gang. Between May and November 2023, they attacked five U.S. companies, including healthcare organizations, while simultaneously working in roles designed to help ransomware victims recover. The FBI's seizure of the gang's infrastructure exposed chat logs and payment records that led to their arrests. Bo
Jan 22, 2026·The 229 Podcast
January 22, 2026: Aneesh Chopra , Chief Strategy Officer at Arcadia and former first U.S. Chief Technology Officer, joins Bill Russell to discuss the transformative health tech ecosystem. Aneesh reveals how major EHR vendors, tech giants like OpenAI and Google, and health systems have committed to democratizing patient data access by March 2026. The conversation explores how AI-powered health information fiduciaries will revolutionize healthcare delivery, the implications of the one big beautifu
Jan 21, 2026·Executive Interview
January 21, 2026: Abhishek Begerhotta , CEO of 314e Corporation , shares battle-tested insights from over 25 years in healthcare IT, including his pivotal role in Kaiser Permanente's landmark Epic implementation. From surviving IBM's clinical system cancellation to building a product-focused company specializing in EHR migrations, Abhishek reveals the hidden complexities of moving massive healthcare datasets and why the wave of Oracle Cerner migrations isn't slowing down. He discusses innovative
Jan 15, 2026·The 229 Podcast
January 15, 2026: How do you lead 120,000 caregivers across seven states while maintaining a relationship-first philosophy? Providence CIDO, Cherodeep Goswami , reveals how his health system reduced patient wait times by seven days through disciplined innovation and the power of asking "why". From the unique practice of reflections in faith-based healthcare to navigating AI governance at scale, Cherodeep shares candid insights on what separates successful digital transformation from "lipstick on
Jan 14, 2026·2 Minute Drill
As healthcare organizations deploy AI agents across clinical, business, and research operations, we're creating a new class of insider threat—one that works 24/7, follows instructions perfectly, and moves at machine speed. Drexel explores why AI agents with tool access become de facto insiders and why we need clear boundaries, tight access controls, and human approval workflows before these powerful assistants cause unintended damage. The key insight: the moment an AI agent gets tools, it become
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