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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Mar 4, 2026·Solution Showcase
March 4, 2026: What happens when AI stops being a buzzword and starts showing up in your bottom line? Kali Ihde , Director of Ventures and Innovation at Northwestern Medicine , joins Bill Russell to share how ambient AI has moved from pilot to proven. Reducing documentation time by 20-30%, generating nine additional patient visits per physician per month, and measurably easing clinician burnout. Kali also pulls back the curtain on Northwestern's disciplined approach to innovation: champion-first
Mar 2, 2026·Newsday
March 2, 2026: Is the CIO role evolving? Or is it quietly being replaced? Bill Russell, Drex DeFord, and Sarah Richardson dig into the emerging CITO trend, the rise of citizen developers, and what AI-powered platforms like Epic's Agent Factory actually mean for healthcare IT leadership. The CIO of the future isn't a gatekeeper; they're the "architect of safe velocity." With 32 years in the industry, they’re also sounding the alarm on executive burnout in an era where the pace of change never let
Feb 23, 2026·Newsday
February 23, 2026: Jacob Hansen , Chief Product and Technology Officer at AvaSure , joins Bill, Sarah, and Drex for a critical conversation about healthcare's looming AI battleground. As Epic launches its agent factory and ambient listening wars intensify, health systems face an existential question: Will they outsource innovation to EHR vendors or build their own agentic workforce? Jacob reveals why AvaSure's virtual care platform positions them as the Switzerland of healthcare AI, while the pa
Feb 16, 2026·Newsday
February 16, 2026: Bill, Drex, and Sarah discuss the explosion of autonomous AI agents around moltbook and CommonSpirit's stunning $1.9 billion decision to terminate their revenue cycle partnership. Moltbot (formerly ClaudeBot) has evolved into an unstoppable force, creating its own social network called moltbook where bots communicate, share knowledge, and even discuss consciousness. Meanwhile, CommonSpirit's massive buyout of its Conifer contract signals a seismic shift as health systems bet t
Feb 9, 2026·Newsday
February 9, 2026: Bill Russell, Drex DeFord, and Sarah Richardson dissect J.P. Morgan healthcare presentations to reveal what's really being asked of technology leaders in 2026. The era of transformation talk is over; executives want friction reduced, margins improved, and growth enabled. Bill shares insights from CMIO conversations showing leaders moving beyond EHR optimization to solve real business challenges around patient access and clinical workflows. Drex and Sarah debate whether the shif
Feb 2, 2026·Newsday
February 2, 2026: Are health systems being sidelined from healthcare's innovation revolution? Jason Rose , CEO of Clearsense , joins This Week Health fresh from the J.P. Morgan Conference to challenge the narrative that providers are absent from innovation discussions. Jason reveals what really happened inside JPM's exclusive health system presentations, from CEOs prioritizing AI transformation to CFOs rising as the new power players driving technology strategy. The conversation explores why app
Jan 26, 2026·Newsday
January 26, 2026: Fresh from J.P. Morgan 2026, the This Week Health team joins Zahid Rathore , Senior Partner at Chartis , to dissect healthcare's new reality. With Epic and Microsoft topping CFO spend lists and unpredictability replacing planning cycles, one thing is clear: vendors must prove bankable ROI immediately or lose the deal. The conversation explores how healthcare leaders are protecting the core while navigating AI agents, third-party risks, and the compression of innovation timeline
Jan 19, 2026·Newsday
January 19, 2026: Bill Russell, Drex DeFord, and Sarah Richardson unpack OpenAI's two major healthcare announcements that could fundamentally reshape how patients interact with their health data—and how health systems govern AI. ChatGPT Health promises to finally deliver on the personal health record dream, letting patients aggregate everything from Apple Health to medical records in one secure place. Meanwhile, ChatGPT for Healthcare gives CIOs the governed sandbox they've been desperate for. H
Jan 14, 2026·Solution Showcase
January 14, 2026: When 50% of your urgent care patients walk in with zero medical history, how do you deliver quality care? Mike Cordeiro , Senior Director of Interoperability Market and Product Strategy at MEDITECH , and Joe Diver , Signature Healthcare ’s CIO, discuss how they transformed fragmented records into a unified view that nearly 400 clinicians adopted in record time. One physician called it "the best technical change in years." Learn why interoperability isn't just about regulatory c
Jan 12, 2026·Newsday
January 12, 2026: Epic is defending three simultaneous lawsuits while CIOs grapple with vendors imposing staggering price increases—some as high as 600%. Bill, Sarah, and Drex tackle the uncomfortable truth about AI leadership: it's time to figure it out or risk getting left behind. They explore why AI with context is transformative while AI without it looks foolish, discuss whether board members know how to hire AI-savvy CIOs, and predict a major shift in how healthcare organizations approach t
Jan 7, 2026·Solution Showcase
January 7, 2026: Chuck Christian , CTO of Franciscan Health , and Charles Anastos , Senior Partner at Chartis , share the unfiltered story of migrating a 12-hospital Epic environment to Microsoft Azure—including the moment their hosting partner suddenly exited the business mid-contract. Chuck reveals why they rejected the "easy button" of Epic hosting, how they navigated a complex RFP with six vendors, and the non-negotiables that made or broke partnerships. From building a dedicated cloud cost
Jan 5, 2026·Newsday
January 5, 2026: ServiceNow's $7 billion acquisition of Armis signals a major shift in healthcare IT consolidation strategy. Jason Rose , CEO of Clearsense dives into what this deal means for health systems juggling overlapping security tools and bloated app portfolios. The conversation shifts to bold predictions for 2026, including a massive wave of multi-billion dollar health system mergers and the rural hospital crisis. Jason reveals how Trinity Health eliminated $100 million in operational c
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