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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Mar 18, 2026·Executive Interview
March 18, 2026: Most health systems treat EHR migrations as a checkbox, finish the project, move on. James Hammer , COO of Harmony Healthcare IT , says that mindset is costing organizations their most valuable future asset. With 19 years of experience and 715+ unique source applications migrated or archived, James reveals why legacy data is no longer just a compliance burden; it's an emerging source of AI fuel. From ambulatory practices to the nation's largest IDNs, Harmony is helping healthcare
March 18, 2026: Pure Storage just became Everpure , and the timing couldn't be more intentional. In this executive interview recorded live at HIMSS, Chris Kopinski , Head of Healthcare and Life Sciences at Everpure, unpacks what the rebrand really means and why it matters for health systems navigating AI acceleration, cybersecurity pressure, and relentless margin compression. Key Points: 01:12 EverPure Rebrand Explained 03:09 Healthcare Priorities AI Cyber Costs 05:15 Data Foundation for A
Mar 16, 2026·Newsday
March 16: What are healthcare leaders really talking about at HIMSS? Bill Russell sits down with Sarah Richardson and Drex DeFord to share insights from the executive and cybersecurity forums—and the hallway conversations in between. AI dominates the discussion, but not just in clinical care. The hosts highlight the overlooked opportunities in operational workflows, patient outreach, and administrative efficiency. They also confront uncomfortable realities around workforce displacement, escalati
Mar 9, 2026·Newsday
March 9, 2026: What happens when well-meaning clinicians use AI tools that no one approved? Bill Russell and Drex Ford are joined by Dr. Holly Urban , Vice President of Business Development at Wolters Kluwer , to unpack a revealing new survey on shadow AI in healthcare. From radiologists sharing PHI over Dropbox to tumor board transcripts sent to unauthorized recipients, the risks are real and growing. With 57% of staff aware of unsanctioned AI use, the question isn't whether shadow AI exists in
Mar 2, 2026·Newsday
March 2, 2026: Is the CIO role evolving? Or is it quietly being replaced? Bill Russell, Drex DeFord, and Sarah Richardson dig into the emerging CITO trend, the rise of citizen developers, and what AI-powered platforms like Epic's Agent Factory actually mean for healthcare IT leadership. The CIO of the future isn't a gatekeeper; they're the "architect of safe velocity." With 32 years in the industry, they’re also sounding the alarm on executive burnout in an era where the pace of change never let
Feb 25, 2026·Executive Interview
February 25, 2026: The nursing crisis is real, and the solutions may be closer than we think. In this executive Interview, Bill Russell sits down with Allison Morin , Chief Nursing Informatics Officer at Symplr , to explore what's burning nurses out and what technology can actually do about it. From staffing automation and ambient listening to AI-powered scheduling, Allison paints a compelling picture of a smarter, more humane future for bedside care. But first, the hard truth: nurses still aren
Feb 24, 2026·UnHack the Podcast
February 24, 2026: When Zach Lewis , CISO and CIO at the University of Health Sciences and Pharmacy in St. Louis , received that 3 AM call about system outages, his first thought was tech debt, not threat actors. What followed was a masterclass in ransomware response that he's now captured in his new book "Locked Up." Despite A-minus security scores, board briefings, FBI connections, and all the right frameworks in place, LockBit still found its way in through a configuration gap during a firewa
Feb 23, 2026·Executive Interview
February 23, 2026: Scott Gildea , EVP of Global Delivery at Optimum Healthcare IT , reveals why major healthcare organizations are turning to Costa Rica for managed services. With Epic support now approved, time zone alignment with the US, and massive investments from ServiceNow, Workday, and Amazon creating a skilled talent pool, Costa Rica offers the full-suite IT services healthcare desperately needs. Gildea explains Optimum's strategic expansion, their innovative Career Path training program
Feb 23, 2026·Newsday
February 23, 2026: Jacob Hansen , Chief Product and Technology Officer at AvaSure , joins Bill, Sarah, and Drex for a critical conversation about healthcare's looming AI battleground. As Epic launches its agent factory and ambient listening wars intensify, health systems face an existential question: Will they outsource innovation to EHR vendors or build their own agentic workforce? Jacob reveals why AvaSure's virtual care platform positions them as the Switzerland of healthcare AI, while the pa
Feb 16, 2026·Newsday
February 16, 2026: Bill, Drex, and Sarah discuss the explosion of autonomous AI agents around moltbook and CommonSpirit's stunning $1.9 billion decision to terminate their revenue cycle partnership. Moltbot (formerly ClaudeBot) has evolved into an unstoppable force, creating its own social network called moltbook where bots communicate, share knowledge, and even discuss consciousness. Meanwhile, CommonSpirit's massive buyout of its Conifer contract signals a seismic shift as health systems bet t
Feb 9, 2026·Newsday
February 9, 2026: Bill Russell, Drex DeFord, and Sarah Richardson dissect J.P. Morgan healthcare presentations to reveal what's really being asked of technology leaders in 2026. The era of transformation talk is over; executives want friction reduced, margins improved, and growth enabled. Bill shares insights from CMIO conversations showing leaders moving beyond EHR optimization to solve real business challenges around patient access and clinical workflows. Drex and Sarah debate whether the shif
Feb 4, 2026·Executive Interview
February 4, 2026: Mark Scruggs , President and COO of SureTest , reveals why healthcare organizations are achieving 80% reductions in testing time and why renewal rates are unprecedented. Mark discusses how automated testing for EHR upgrades and implementations delivers ROI within six to nine months, eliminates over 20,000 hours of manual work annually, and has created what KLAS calls the only true turnkey managed testing service in healthcare. From Epic and Cerner to UKG and ERP systems, discov
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