Jan 15, 2026 · The 229 Podcast
The 229 Podcast: Strategy, Culture, and Innovation at Providence with Cherodeep Goswami January 15, 2026: How do you lead 120,000 caregivers across seven states while maintaining a relationship-first philosophy? Providence CIDO, Cherodeep Goswami , reveals how his health system reduced patient wait times by seven days through disciplined innovation and the power of asking "why". From the unique practice of reflections in faith-based healthcare to navigating AI governance at scale, Cherodeep shares candid insights on what separates successful digital transformation from "lipstick on a pig." He discusses the challenges of training the next generation in a remote work era, why standards might be overused in healthcare, and his three-word framework for driving change: empathy, innovation, and impact. Golf Tournament Registration: https://carahevents.carahsoft.com/Event/Details/686801-ThisWeekHealth Key Points: 03:26 Scaling Personal Touch in Large Healthcare Systems 12:55 The Importance of Empathy in Healthcare 19:35 The Role of Standardization and Respecting Variations 22:09 Challenges and Strategies in AI Adoption 37:06 Lightning Round: Personal Insights X : This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer