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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Feb 23, 2026·Executive Interview
February 23, 2026: Scott Gildea , EVP of Global Delivery at Optimum Healthcare IT , reveals why major healthcare organizations are turning to Costa Rica for managed services. With Epic support now approved, time zone alignment with the US, and massive investments from ServiceNow, Workday, and Amazon creating a skilled talent pool, Costa Rica offers the full-suite IT services healthcare desperately needs. Gildea explains Optimum's strategic expansion, their innovative Career Path training program
Feb 19, 2026·The 229 Podcast
February 19, 2026: Bill Russell and Drex DeFord dive deep into the explosive growth of AI agents in healthcare - and the controversial pricing models that could reshape your IT budget. From OpenAI's acquisition of OpenClaw's founder to Epic's agent factory launch, the agentic revolution is here. But there's a catch: VCs now want to charge you based on the labor their AI replaces, not just software licenses. Drex breaks down why agents with "limitless memory" and autonomous problem-solving are bo
Feb 12, 2026·The 229 Podcast
February 12, 2026: Most health systems run Epic downtimes at 3 AM when the hospital is slowest. Jim Feen , SVP and Chief Digital and Information Officer at Southcoast Health , did the opposite. He intentionally took Epic offline at 10 AM on a Wednesday morning without warning staff. Jim reveals why 100% of surveyed leadership wanted to repeat the exercise, how he consolidated 37 separate call centers into a single unified operation, and what he learned from spending a decade at MEDITECH before l
Feb 5, 2026·The 229 Podcast
February 5, 2026: Jennifer Goldman , VP, CMIO, and Chief of Primary Care at Memorial Healthcare System , reveals why most patient access initiatives fail before they start. The problem isn't technology; it's template management, physician engagement, and clinical escalation workflows that non-clinical call centers can't navigate. Jennifer shares how Memorial added 10,000 same-day access visits by standardizing primary care templates and creating bi-directional governance forums. But the real cha
Feb 4, 2026·Executive Interview
February 4, 2026: Mark Scruggs , President and COO of SureTest , reveals why healthcare organizations are achieving 80% reductions in testing time and why renewal rates are unprecedented. Mark discusses how automated testing for EHR upgrades and implementations delivers ROI within six to nine months, eliminates over 20,000 hours of manual work annually, and has created what KLAS calls the only true turnkey managed testing service in healthcare. From Epic and Cerner to UKG and ERP systems, discov
Jan 29, 2026·The 229 Podcast
January 29, 2026: Reid Stephan , VP and CIO of St. Luke's Health System , sits down with Sangeet Paul Choudary , author of “Reshuffle: Who Wins When AI Restacks the Knowledge Economy”, to challenge the way leaders look at how AI will affect their workflow. Sangeet reveals how AI doesn't just augment workers—it restructures entire organizational systems and redistributes power. From AI scribes to the lessons of Walmart's barcode revolution, this conversation exposes why task-level optimization mi
Jan 27, 2026·UnHack the Podcast
January 27, 2026: Jack Kufahl , CISO at Michigan Medicine , and Gregory Garneau , System VP and CISO at Hospital Sisters Health System , join Drex for an unfiltered conversation about building cybersecurity programs that outlast their founders. From hiring curious minds over credentialed experts to ditching traditional vulnerability management for threat-driven exposure strategies, these battle-tested CISOs reveal what actually works in healthcare security. They challenge conventional wisdom on
Jan 22, 2026·The 229 Podcast
January 22, 2026: Aneesh Chopra , Chief Strategy Officer at Arcadia and former first U.S. Chief Technology Officer, joins Bill Russell to discuss the transformative health tech ecosystem. Aneesh reveals how major EHR vendors, tech giants like OpenAI and Google, and health systems have committed to democratizing patient data access by March 2026. The conversation explores how AI-powered health information fiduciaries will revolutionize healthcare delivery, the implications of the one big beautifu
Jan 21, 2026·Executive Interview
January 21, 2026: Abhishek Begerhotta , CEO of 314e Corporation , shares battle-tested insights from over 25 years in healthcare IT, including his pivotal role in Kaiser Permanente's landmark Epic implementation. From surviving IBM's clinical system cancellation to building a product-focused company specializing in EHR migrations, Abhishek reveals the hidden complexities of moving massive healthcare datasets and why the wave of Oracle Cerner migrations isn't slowing down. He discusses innovative
Jan 15, 2026·The 229 Podcast
January 15, 2026: How do you lead 120,000 caregivers across seven states while maintaining a relationship-first philosophy? Providence CIDO, Cherodeep Goswami , reveals how his health system reduced patient wait times by seven days through disciplined innovation and the power of asking "why". From the unique practice of reflections in faith-based healthcare to navigating AI governance at scale, Cherodeep shares candid insights on what separates successful digital transformation from "lipstick on
Jan 14, 2026·Executive Interview
January 14, 2026: Identity has evolved from a back-office security concern into the foundation of healthcare's competitive strategy. Steve Gwizdala , VP of Healthcare at Ping Identity , reveals how health systems are rethinking identity to win patient loyalty in an era of unprecedented choice. With patients selecting care based on digital convenience and clinicians demanding frictionless access, the stakes have never been higher. From eliminating password fatigue to preparing for agentic AI thre
Jan 8, 2026·The 229 Podcast
January 8, 2026: Dr. Michael Pfeffer , SVP and CIDO at Stanford Medicine , reveals how his team built a secure AI sandbox in just six weeks—and what they learned from analyzing thousands of user prompts. From ambient scribes that actually work to ChatEHR transforming clinical workflows in real-time, Michael shares the practical wins and honest challenges of deploying AI across an academic medical center. Discover why different AI models excel at different tasks, how Stanford approaches governanc
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