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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Mar 5, 2025·The 229 Podcast
March 5, 2025: Scott D'Entremont , CRO from Parlance , explores how Parlance's conversational AI technology is transforming the often overlooked healthcare voice channel. D'Entremont reveals how their AI solutions handle everything from appointment inquiries to complex routing across thousands of destinations. Key Points: 01:18 Conversational AI in the Call Center 04:11 Challenges and Solutions in Call Management 07:01 Standardizing Healthcare Workflows Subscribe: This Week Health Twitter: This
March 5, 2025: Sebastian Estades , Healthcare Lead of Google Chrome , explores how Google is reimagining healthcare browser security. Sebastian reveals how healthcare systems can move beyond traditional operating systems toward web-based environments that don't compromise on security or integration capabilities. What possibilities emerge when healthcare IT leaders consider repurposing existing hardware amid Windows 10's approaching end-of-life? Key Points: 06:20 Future Trends in Healthcare Techn
Mar 3, 2025·The 229 Podcast
March 3, 2025: Dave Dyell , Managing Partner of Innovative Consulting Group , explores how healthcare organizations effectively rationalize their application portfolios in just 8-10 weeks. What strategies can CIOs employ to identify application overlap and recover significant cost savings through contract and SLA management? Dyell reveals how CIOs can secure executive support by demonstrating their organization's actual AI preparedness with tangible data rather than assumptions. Key Points
March 3, 2025: Kris Nessa , CTO of Healthcare at SHI , and John Kirkman , VP of Government, Healthcare, and Education at Island , explore Islands partnership with SHI at VIVE Nashville. As organizations face staffing shortages and cybersecurity threats, could Island's approach help democratize IT access across healthcare systems of all sizes? Join this discussion where practical technology meets healthcare innovation, and discover why these experts see AI integration as the critical next frontie
Mar 3, 2025·2 Minute Drill
According to Kroll's cyber risk team, healthcare leads as the most breached industry in 2024 at 23% of all incidents, with medical data valued up to $1,000 on dark markets compared to just $5 for credit card information. Drex provides updates on the Change Healthcare breach one year later, noting that notifications are still ongoing for the incident that affected nearly half of all Americans. The episode concludes with a spotlight on "Have I Been Pwned," a valuable resource for checking if your
Mar 3, 2025·Newsday
March 3, 2025: Laura O’Toole , Founder and CEO of SureTest , joins Bill for the news. They discuss what makes a conference experience truly valuable in healthcare for both health leaders and vendors. Laura shares insights on meaningful relationship-building versus transactional sales approaches, explaining how pre-work determines conference success long before booths are even set up. As the conference winds down, Laura advises on measuring success beyond lead generation, emphasizing how authenti
Feb 28, 2025·The 229 Podcast
February 28, 2025: This is the fifth episode in the Zero Trust Hospital Series . Tamer Baker , Healthcare CTO at Zscaler , covers the first steps hospitals can take in their zero trust journey. Through practical insights, Tamer challenges traditional security thinking, demonstrating how organizations can achieve significant risk reduction even on day one, all while maintaining operational efficiency. Key Points: 02:18 Step Zero: Identity Management 03:44 Step One: Visibility 07:15 Zero Tru
Feb 27, 2025·2 Minute Drill
Darkula's new "Darkula Suite" phishing-as-a-service platform that makes creating sophisticated phishing campaigns accessible to non-technical users. Then, Warby Parker's $1.5 million fine for a 2018 security breach affecting nearly 200,000 customers. Lastly, CrowdStrike's Chief Security Officer Sean Henry announcing his retirement after serving as a key executive at the company Remember, Stay a Little Paranoid Subscribe: This Week Health Twitter: This Week Health LinkedIn: Th
Feb 27, 2025·The 229 Podcast
February 27, 2025: Liz Scott , Co-Executive Director and Alex’s Mom from Alex's Lemonade Stand Foundation explores how a four-year-old's simple lemonade stand transformed into a movement that has raised over $300 million for childhood cancer research. Can the healthcare industry's involvement reshape the landscape of pediatric cancer research? As Scott shares stories of hope, resilience, and scientific advancement, she illuminates the complex challenges families face and unveils how the foundati
Feb 26, 2025·The 229 Podcast
February 26, 2025: Colin Banas , CMO of DrFirst , explores how innovation powers their medication management solutions across 2,000+ hospitals. What strategies is DrFirst implementing to combat healthcare's most pressing challenges like provider burnout and specialty medication management? With the uncertainty surrounding healthcare policy under a new administration, how is DrFirst positioning itself to remain a bedrock of stability for its partners while continuing to innovate? Key Points: 02:4
February 26, 2025: Amar Maletira , CEO of Rackspace , explores the evolving role of multi-cloud environments—why are CIOs now rethinking their cloud strategies after years of rapid migration? As AI continues to weave itself into every facet of IT, how can healthcare organizations effectively harness its power while navigating workforce gaps and security risks? And in a world of increasing cyber threats, what are the real challenges of securing critical healthcare workloads across hybrid infrastr
Feb 26, 2025·Newsday
February 26, 2025: Jacob Hansen , CPO of AvaSure , discusses their new groundbreaking virtual assistant Vicky while exploring the possibilities and difficulties of managing multiple AI systems in a single room. How will the delicate balance between technological advancement and patient privacy shape the future of healthcare delivery? What does the future hold as healthcare technology continues to evolve, and how will the arbitration of these various systems impact the quality and efficiency of p
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