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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Mar 12, 2025·2 Minute Drill
Drex analyzes three significant cybersecurity developments: the widespread outage of a major social media platform (formerly Twitter) caused by a DDoS attack claimed by hacker group Dark Storm Team, NIST's recent addition of the "govern function" to their cybersecurity framework that emphasizes optimizing existing tools over acquiring new ones, and concerning reports that OpenAI's latest GPT-4.5 model hallucinates 37% of the time, raising important questions about AI reliability for everyday use
Mar 12, 2025·Newsday
March 12, 2025: Jacob Hansen , Chief Product Officer at AvaSure , joins Bill for the news at HIMSS 2025. How will the delicate balance between augmentation and automation reshape clinical workflows? As Jacob envisions a future where AI models collaborate without human intervention, what does this mean for patient care across the continuum? With healthcare margins under pressure, the discussion highlights the critical need for open systems that deliver immediate ROI while enabling different platf
Mar 12, 2025·The 229 Podcast
March 12, 2025: From the floor of HIMSS 2025 in Vegas Colin Banas , CMO of DrFirst , and Thomas Wells , Medical director of Piedmont , explore the evolving landscape of healthcare technology. How might AI transform physician-patient relationships rather than diminishing them? What would need to change for true interoperability to become reality instead of remaining an endless talking point? The physicians discuss Piedmont's vast Georgia network and their innovative approaches to telehealth, virt
Mar 10, 2025·Newsday
March 10, 2025: Our three former CIOs Sarah Richardson, Drex DeFord, and Bill Russell discuss the news from the floor of HIMSS 2025 in Vegas. What's the difference between robotic process automation and emerging agentic AI systems that adapt to changing conditions? As cybersecurity threats evolve with AI assistance, how can health systems make security training engaging rather than tedious? The conversation shifts to concerns about upcoming telemedicine reimbursement changes and their potential
Mar 7, 2025·The 229 Podcast
March 7, 2025: In this Interview in Action live from ViVE ‘25, Bill talks with Patience Phillips , Senior Director Information Technology at St. Luke’s University Health System . They dive into Patience’s role overseeing IT physician services, various service lines, access centers, and project management offices. They discuss St. Luke’s transformation of their call centers, highlighting the shift to remote agents and standardizing processes. How does a healthcare network prioritize and execute s
Mar 7, 2025·2 Minute Drill
Broadcom reports three actively exploited zero-day vulnerabilities affecting VMware ESXi, Workstation, and Fusion products that require immediate patching. Leaked chat logs from the Black Basta ransomware group reveal internal conflicts, operational tactics, and efforts to circumvent cybersecurity tools. Lastly, A demonstration of Sesame's new voice AI technology shows concerningly realistic capabilities that could potentially lead users to inadvertently share private information. Remember, Stay
March 7, 2025: Dr. Andrew Gostine , CEO of Artisight , to discuss how Artisight is revolutionizing patient care with their integrated hardware and AI solutions. The interview focuses on their easy-to-implement hardware innovations. Shifting to software, Andrew highlights their AI’s ability to understand ambient video and audio, learning across thousands of hospital and operating rooms. Key Points: 00:52 Artisight's Hardware Innovations 06:11 Artisight’s Software Innovation 08:07 Ambient Nu
Mar 6, 2025·The 229 Podcast
March 6, 2025: Eric Smith , SVP and CDO at Memorial Hermann Health System , discusses how their health system successfully transitioned to Epic's EHR while maintaining patient satisfaction. Eric reveals the strategic approach that led to nearly 500,000 patient activations and details Memorial Hermann's innovative AI governance structure with specialized working groups. From expanding services into new communities to addressing healthcare affordability through standardization, Eric offers a compe
Mar 5, 2025·The 229 Podcast
March 5, 2025: Scott D'Entremont , CRO from Parlance , explores how Parlance's conversational AI technology is transforming the often overlooked healthcare voice channel. D'Entremont reveals how their AI solutions handle everything from appointment inquiries to complex routing across thousands of destinations. Key Points: 01:18 Conversational AI in the Call Center 04:11 Challenges and Solutions in Call Management 07:01 Standardizing Healthcare Workflows Subscribe: This Week Health Twitter: This
March 5, 2025: Sebastian Estades , Healthcare Lead of Google Chrome , explores how Google is reimagining healthcare browser security. Sebastian reveals how healthcare systems can move beyond traditional operating systems toward web-based environments that don't compromise on security or integration capabilities. What possibilities emerge when healthcare IT leaders consider repurposing existing hardware amid Windows 10's approaching end-of-life? Key Points: 06:20 Future Trends in Healthcare Techn
Mar 3, 2025·The 229 Podcast
March 3, 2025: Dave Dyell , Managing Partner of Innovative Consulting Group , explores how healthcare organizations effectively rationalize their application portfolios in just 8-10 weeks. What strategies can CIOs employ to identify application overlap and recover significant cost savings through contract and SLA management? Dyell reveals how CIOs can secure executive support by demonstrating their organization's actual AI preparedness with tangible data rather than assumptions. Key Points
March 3, 2025: Kris Nessa , CTO of Healthcare at SHI , and John Kirkman , VP of Government, Healthcare, and Education at Island , explore Islands partnership with SHI at VIVE Nashville. As organizations face staffing shortages and cybersecurity threats, could Island's approach help democratize IT access across healthcare systems of all sizes? Join this discussion where practical technology meets healthcare innovation, and discover why these experts see AI integration as the critical next frontie
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