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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Mar 7, 2025·The 229 Podcast
March 7, 2025: In this Interview in Action live from ViVE ‘25, Bill talks with Patience Phillips , Senior Director Information Technology at St. Luke’s University Health System . They dive into Patience’s role overseeing IT physician services, various service lines, access centers, and project management offices. They discuss St. Luke’s transformation of their call centers, highlighting the shift to remote agents and standardizing processes. How does a healthcare network prioritize and execute s
Mar 7, 2025·2 Minute Drill
Broadcom reports three actively exploited zero-day vulnerabilities affecting VMware ESXi, Workstation, and Fusion products that require immediate patching. Leaked chat logs from the Black Basta ransomware group reveal internal conflicts, operational tactics, and efforts to circumvent cybersecurity tools. Lastly, A demonstration of Sesame's new voice AI technology shows concerningly realistic capabilities that could potentially lead users to inadvertently share private information. Remember, Stay
March 7, 2025: Dr. Andrew Gostine , CEO of Artisight , to discuss how Artisight is revolutionizing patient care with their integrated hardware and AI solutions. The interview focuses on their easy-to-implement hardware innovations. Shifting to software, Andrew highlights their AI’s ability to understand ambient video and audio, learning across thousands of hospital and operating rooms. Key Points: 00:52 Artisight's Hardware Innovations 06:11 Artisight’s Software Innovation 08:07 Ambient Nu
Mar 6, 2025·The 229 Podcast
March 6, 2025: Eric Smith , SVP and CDO at Memorial Hermann Health System , discusses how their health system successfully transitioned to Epic's EHR while maintaining patient satisfaction. Eric reveals the strategic approach that led to nearly 500,000 patient activations and details Memorial Hermann's innovative AI governance structure with specialized working groups. From expanding services into new communities to addressing healthcare affordability through standardization, Eric offers a compe
Mar 5, 2025·The 229 Podcast
March 5, 2025: Scott D'Entremont , CRO from Parlance , explores how Parlance's conversational AI technology is transforming the often overlooked healthcare voice channel. D'Entremont reveals how their AI solutions handle everything from appointment inquiries to complex routing across thousands of destinations. Key Points: 01:18 Conversational AI in the Call Center 04:11 Challenges and Solutions in Call Management 07:01 Standardizing Healthcare Workflows Subscribe: This Week Health Twitter: This
March 5, 2025: Sebastian Estades , Healthcare Lead of Google Chrome , explores how Google is reimagining healthcare browser security. Sebastian reveals how healthcare systems can move beyond traditional operating systems toward web-based environments that don't compromise on security or integration capabilities. What possibilities emerge when healthcare IT leaders consider repurposing existing hardware amid Windows 10's approaching end-of-life? Key Points: 06:20 Future Trends in Healthcare Techn
Mar 3, 2025·The 229 Podcast
March 3, 2025: Dave Dyell , Managing Partner of Innovative Consulting Group , explores how healthcare organizations effectively rationalize their application portfolios in just 8-10 weeks. What strategies can CIOs employ to identify application overlap and recover significant cost savings through contract and SLA management? Dyell reveals how CIOs can secure executive support by demonstrating their organization's actual AI preparedness with tangible data rather than assumptions. Key Points
March 3, 2025: Kris Nessa , CTO of Healthcare at SHI , and John Kirkman , VP of Government, Healthcare, and Education at Island , explore Islands partnership with SHI at VIVE Nashville. As organizations face staffing shortages and cybersecurity threats, could Island's approach help democratize IT access across healthcare systems of all sizes? Join this discussion where practical technology meets healthcare innovation, and discover why these experts see AI integration as the critical next frontie
Mar 3, 2025·2 Minute Drill
According to Kroll's cyber risk team, healthcare leads as the most breached industry in 2024 at 23% of all incidents, with medical data valued up to $1,000 on dark markets compared to just $5 for credit card information. Drex provides updates on the Change Healthcare breach one year later, noting that notifications are still ongoing for the incident that affected nearly half of all Americans. The episode concludes with a spotlight on "Have I Been Pwned," a valuable resource for checking if your
Feb 28, 2025·The 229 Podcast
February 28, 2025: This is the fifth episode in the Zero Trust Hospital Series . Tamer Baker , Healthcare CTO at Zscaler , covers the first steps hospitals can take in their zero trust journey. Through practical insights, Tamer challenges traditional security thinking, demonstrating how organizations can achieve significant risk reduction even on day one, all while maintaining operational efficiency. Key Points: 02:18 Step Zero: Identity Management 03:44 Step One: Visibility 07:15 Zero Tru
Feb 27, 2025·2 Minute Drill
Darkula's new "Darkula Suite" phishing-as-a-service platform that makes creating sophisticated phishing campaigns accessible to non-technical users. Then, Warby Parker's $1.5 million fine for a 2018 security breach affecting nearly 200,000 customers. Lastly, CrowdStrike's Chief Security Officer Sean Henry announcing his retirement after serving as a key executive at the company Remember, Stay a Little Paranoid Subscribe: This Week Health Twitter: This Week Health LinkedIn: Th
Feb 27, 2025·The 229 Podcast
February 27, 2025: Liz Scott , Co-Executive Director and Alex’s Mom from Alex's Lemonade Stand Foundation explores how a four-year-old's simple lemonade stand transformed into a movement that has raised over $300 million for childhood cancer research. Can the healthcare industry's involvement reshape the landscape of pediatric cancer research? As Scott shares stories of hope, resilience, and scientific advancement, she illuminates the complex challenges families face and unveils how the foundati
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