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Podcasts Hosted by Bill Russell, Sarah Richardson, and Drex DeFord
In-depth interviews with healthcare CIOs, CISOs, and technology leaders. Bill Russell explores the decisions, strategies, and innovations shaping healthcare transformation.
Mar 12, 2025·The 229 Podcast
March 12, 2025: From the floor of HIMSS 2025 in Vegas Colin Banas , CMO of DrFirst , and Thomas Wells , Medical director of Piedmont , explore the evolving landscape of healthcare technology. How might AI transform physician-patient relationships rather than diminishing them? What would need to change for true interoperability to become reality instead of remaining an endless talking point? The physicians discuss Piedmont's vast Georgia network and their innovative approaches to telehealth, virt
Mar 10, 2025·Newsday
March 10, 2025: Our three former CIOs Sarah Richardson, Drex DeFord, and Bill Russell discuss the news from the floor of HIMSS 2025 in Vegas. What's the difference between robotic process automation and emerging agentic AI systems that adapt to changing conditions? As cybersecurity threats evolve with AI assistance, how can health systems make security training engaging rather than tedious? The conversation shifts to concerns about upcoming telemedicine reimbursement changes and their potential
Mar 7, 2025·The 229 Podcast
March 7, 2025: In this Interview in Action live from ViVE ‘25, Bill talks with Patience Phillips , Senior Director Information Technology at St. Luke’s University Health System . They dive into Patience’s role overseeing IT physician services, various service lines, access centers, and project management offices. They discuss St. Luke’s transformation of their call centers, highlighting the shift to remote agents and standardizing processes. How does a healthcare network prioritize and execute s
March 7, 2025: Dr. Andrew Gostine , CEO of Artisight , to discuss how Artisight is revolutionizing patient care with their integrated hardware and AI solutions. The interview focuses on their easy-to-implement hardware innovations. Shifting to software, Andrew highlights their AI’s ability to understand ambient video and audio, learning across thousands of hospital and operating rooms. Key Points: 00:52 Artisight's Hardware Innovations 06:11 Artisight’s Software Innovation 08:07 Ambient Nu
Mar 6, 2025·The 229 Podcast
March 6, 2025: Eric Smith , SVP and CDO at Memorial Hermann Health System , discusses how their health system successfully transitioned to Epic's EHR while maintaining patient satisfaction. Eric reveals the strategic approach that led to nearly 500,000 patient activations and details Memorial Hermann's innovative AI governance structure with specialized working groups. From expanding services into new communities to addressing healthcare affordability through standardization, Eric offers a compe
Mar 5, 2025·The 229 Podcast
March 5, 2025: Scott D'Entremont , CRO from Parlance , explores how Parlance's conversational AI technology is transforming the often overlooked healthcare voice channel. D'Entremont reveals how their AI solutions handle everything from appointment inquiries to complex routing across thousands of destinations. Key Points: 01:18 Conversational AI in the Call Center 04:11 Challenges and Solutions in Call Management 07:01 Standardizing Healthcare Workflows Subscribe: This Week Health Twitter: This
March 5, 2025: Sebastian Estades , Healthcare Lead of Google Chrome , explores how Google is reimagining healthcare browser security. Sebastian reveals how healthcare systems can move beyond traditional operating systems toward web-based environments that don't compromise on security or integration capabilities. What possibilities emerge when healthcare IT leaders consider repurposing existing hardware amid Windows 10's approaching end-of-life? Key Points: 06:20 Future Trends in Healthcare Techn
Mar 3, 2025·The 229 Podcast
March 3, 2025: Dave Dyell , Managing Partner of Innovative Consulting Group , explores how healthcare organizations effectively rationalize their application portfolios in just 8-10 weeks. What strategies can CIOs employ to identify application overlap and recover significant cost savings through contract and SLA management? Dyell reveals how CIOs can secure executive support by demonstrating their organization's actual AI preparedness with tangible data rather than assumptions. Key Points
March 3, 2025: Kris Nessa , CTO of Healthcare at SHI , and John Kirkman , VP of Government, Healthcare, and Education at Island , explore Islands partnership with SHI at VIVE Nashville. As organizations face staffing shortages and cybersecurity threats, could Island's approach help democratize IT access across healthcare systems of all sizes? Join this discussion where practical technology meets healthcare innovation, and discover why these experts see AI integration as the critical next frontie
Mar 3, 2025·Newsday
March 3, 2025: Laura O’Toole , Founder and CEO of SureTest , joins Bill for the news. They discuss what makes a conference experience truly valuable in healthcare for both health leaders and vendors. Laura shares insights on meaningful relationship-building versus transactional sales approaches, explaining how pre-work determines conference success long before booths are even set up. As the conference winds down, Laura advises on measuring success beyond lead generation, emphasizing how authenti
Feb 28, 2025·The 229 Podcast
February 28, 2025: This is the fifth episode in the Zero Trust Hospital Series . Tamer Baker , Healthcare CTO at Zscaler , covers the first steps hospitals can take in their zero trust journey. Through practical insights, Tamer challenges traditional security thinking, demonstrating how organizations can achieve significant risk reduction even on day one, all while maintaining operational efficiency. Key Points: 02:18 Step Zero: Identity Management 03:44 Step One: Visibility 07:15 Zero Tru
Feb 27, 2025·The 229 Podcast
February 27, 2025: Liz Scott , Co-Executive Director and Alex’s Mom from Alex's Lemonade Stand Foundation explores how a four-year-old's simple lemonade stand transformed into a movement that has raised over $300 million for childhood cancer research. Can the healthcare industry's involvement reshape the landscape of pediatric cancer research? As Scott shares stories of hope, resilience, and scientific advancement, she illuminates the complex challenges families face and unveils how the foundati
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