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In the News

Digital divide affecting low-income patients, Reid Health CEO says

September 24, 2023

Craig Kinyon, CEO of Richmond, Ind.-based Reid Health, said the digital divide is disproportionately affecting low-income households in both urban and rural areas. 

In an Aug. 30 LinkedIn post, Mr. Kinyon said that in today's digital world, it is vital to address the issue of digital inequities. 

"Did you know that approximately 19 percent of Americans do not own a smartphone?" he wrote. "Shockingly, 50 percent of households earning less than $30,000 per year have limited access to computers, while around 18 million households in the U.S. lack internet access."

He proposed that healthcare should begin recognizing the impact of social determinants of health and health disparities to assess how it is hindering patients from getting access to care.

"This is why as leaders in the healthcare field, it is imperative for us to collaborate with community organizations, and policymakers in order to bridge this digital divide," he wrote. "By working together harmoniously, innovative solutions can be created that effectively address these challenges."

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National Hospital Flash Report: August 2023

September 24, 2023

August 2023 operating margins

Hospitals’ financial performance worsened in July as volumes fell, but margins remain improved from 2022. The median Kaufman Hall Calendar Year-To-Date Operating Margin Index reflecting actual margins was 1.3% in July. 

The August issue of the National Hospital Flash Report covers these and other key performance metrics.

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Tips to retain valued employees contemplating resignation

September 24, 2023

View profile for Joey Meneses, Disruptive Leader

Gulf War Veteran, Emerging Technology Executive, Cybersecurity Evangelist, CIO/CTO, Private Pilot, Thought Leader, Lt Col USAF (Ret)

1h

Persuading a Valued Employee to Stay After Resignation Losing a talented employee is difficult for any organization. When someone resigns, your first reaction may be to do everything in your power to change their mind. However, hastily made counteroffers or desperate pleas are often ineffective. If you want to persuasively encourage an employee to reconsider their decision to leave, you need a thoughtful approach. Here are some tips: Have an Honest Conversation
When an employee gives notice, schedule time to sit down together privately. Ask them candidly why they want to leave and listen with empathy. Avoid getting defensive even if their reasons surprise or disappoint you. Understanding their motivations is key. Make a Respectful Counteroffer
Outline the concrete ways you can address their concerns, which may involve more compensation, different responsibilities, training opportunities, etc. Share your desire to keep them, but avoid ultimatums or guilt trips. Highlight Their Value
Remind them of all the ways they positively impact the organization, from their skills to achievements to critical relationships. Employees often resign when they feel undervalued, so showing appreciation can help. Explore Growth Opportunities
If boredom, lack of challenge or feelings of career stagnation are causing them to leave, showcase advancement possibilities and enrichment options that may re-engage them. Promise Meaningful Changes
If heavy workloads, lack of resources or management conflicts are driving their exit, admit these shortcomings and offer realistic solutions. Vague assurances won't suffice. Appeal to Loyalty
For longtime employees especially, politely call upon their shared history and personal connection to the organization. But avoid feeling entitled to their continued service. In the end, staying positive and flexible gives you the best chance of persuading someone to continue contributing their talents. Just be prepared to accept their departure with grace if they truly feel it is time to move on. #leadership #management

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Intel pitches the 'AI PC' at software developer event

September 24, 2023

SAN JOSE, California, Sept 19 (Reuters) - A new Intel (INTC.O) chip due in December will be able to run a generative artificial intelligence chatbot on a laptop rather than having to tap into cloud data centers for computing power, the company said on Tuesday.

The capability, which Intel showed off during a software developer conference held in Silicon Valley, could let businesses and consumers test ChatGPT-style technologies without sending sensitive data off their own computer. It is made possible by new AI data-crunching features built into Intel's forthcoming "Meteor Lake" laptop chip and from new software tools the company is releasing.

At the conference, Intel demonstrated laptops that could generate a song in the style of Taylor Swift and answer questions in a conversational style, all while disconnected from the Internet. Chief Executive Officer Pat Gelsinger said Microsoft's (MSFT.O) "Copilot" AI assistant will be able to run on Intel-based PCs.

"We see the AI PC as a sea change moment in tech innovation," Gelsinger said.

Intel shares were down 1.5% after the company's presentation.

Intel executives also said the company is on track to deliver a successor chip called "Arrow Lake" next year, and that Intel's manufacturing technology will rival the best from Taiwan Semiconductor Manufacturing Co (2330.TW), as it has promised. Intel was once the best chip manufacturer, lost the lead, and now says it is on track to return to the front.

Intel has struggled to gain ground against Nvidia (NVDA.O) in the market for the powerful chips used in data centers to "train" AI systems such as ChatGPT. Intel said on Tuesday that it was building a new supercomputer that would be used by Stability AI, a startup that makes image-generating software. China's Alibaba Group Holdings (9988.HK) is using its newest central processors to serve up chatbot technology, Intel said.

But the market for chips that will handle AI work outside data centers is far less settled, and it is there that Intel aimed to gain ground on Tuesday.

Through a new version of software called OpenVINO, Intel said that developers will be able run a version of a large language model, the class of technology behind products like ChatGPT, made by Meta Platforms (META.O) on laptops. That will enable faster responses from chatbots and will mean that data does not leave the device.

"You can get a better performance, a lower cost and more private AI," Sachin Katti, senior vice president and general manager of Intel's network and edge group, told Reuters in an interview.

Dan Hutcheson, an analyst with TechInsights, told Reuters that business users who are weary of handing sensitive corporate data over to third-party AI firms might be interested in Intel's approach.

If Intel Chief Gelsinger can make AI "so that anyone can use it, that creates a much bigger market for chips – the chips that he makes," Hutcheson said.

Reporting by Stephen Nellis in San Francisco and Max Cherney in San Jose, California; Editing by Peter Henderson, Lincoln Feast and Josie Kao

Our Standards: The Thomson Reuters Trust Principles.

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