Gartner's 2024 strategic enterprise tech trends include key role of AI, industry-specific cloud platforms, generative AI's broader adoption and impact, AI trust/risk/security management necessity, rise of AI-assisted tech and intelligent applications, augmented-connected workforce approach, continuous threat management, machine customers' economic significance, sustainable technology, and platform engineering-driven productivity enhancement.

10 trends Gartner expects to shape enterprise tech in 2024 CIO Dive

"Situational awareness" extends someone's need to understand their environment, evident in author's IT work and personal life including flight travel. Recently, their flight faced a waiting situation due to 'VIP movement'. The author monitoring the control tower's communication discovered an organized plan handling the situation. They relate this to IT outage situations, where comprehending the extent of the issue is in itself challenging. Listening, the method they utilized in the plane, aids them in understanding the issues, possible solutions, and timelines, and in disseminating relevant updates to the organization. This approach, although difficult, has proven effective in managing downtime.

Situational Awareness in IT LinkedIn

23andMe faces multiple lawsuits following data breach impacting millions. Hacker leaked customer data file, containing data of nearly 1M Ashkenazi Jews. CSV file contained user account IDs, names, DOB, DNA profiles, etc. Hacker later sold data, while others spread leaked info in cybercrime communities. 23andMe denies direct security breach; attributes access via credential-stuffing on weak accounts. Attackers accessed larger dataset via optional 'DNA Relatives' feature. Four class action complaints filed in California for failing to protect user data.

23andMe hit with lawsuits after hacker leaks stolen genetics data BleepingComputer

Mayo Clinic to deploy Microsoft 365 Copilot, an AI platform. Participating in the Early Access Program, Mayo Clinic will test AI technology to improve productivity and reduce administrative load. The clinic hopes the AI applications will automate tasks and refocus resources on patient care without compromising privacy or ethics. Mayo previously launched AI projects with Google and endorses both big and small scale AI innovations.

Mayo Clinic to test new generative AI applications from Microsoft Healthcare IT News