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August 26, 2024
Reflections on Epic’s UGM 2024:
Summary
Epic's UGM 2024 conference featured several key innovations aimed at improving healthcare workflows. Epic has refined its integrated secure messaging system, allowing for direct ordering from test results and sending messages from radiology reports, with new features like image attachments and priority inbox filtering. The manual connection of related diagnoses is expected to ease physicians' documentation efforts. The Cosmos platform, particularly its "Lookalikes" feature, was highlighted for its potential in collaborative problem-solving among healthcare providers. AI developments, such as ambient documentation and In-Basket responses, were also discussed, though challenges remain in their consistent adoption. The conference showcased real-world success stories, including Saint Luke’s implementation of Epic's unified communications and the Compass Rose module linking medical teams with social services. Judy Faulkner’s executive address reaffirmed Epic’s commitment to its unique culture and ongoing support for smaller organizations and research via the Garden Plot program and Cosmos database. Overall, UGM 2024 emphasized innovation, integration, and community within the healthcare technology landscape.
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