Show Notes

July 22, 2024: Melissa Pettigrew, Strategic Engagement Manager at Rackspace, joins Bill for the news. They explore the rise of cloud integration in healthcare and its impact on hosting critical applications like Epic. What role does effective change management play in driving successful digital transformations? How can health systems overcome strategic alignment issues and avoid scope creep? The discussion delves into the communication challenges between technology and business units and the importance of starting with a clearly identified problem rather than a solution in search of one. They also touch upon the evolving responsibilities of product managers in healthcare and the significance of continual refinement and data-driven measurement. Can healthcare IT leaders better align their projects with business objectives to enhance productivity and brand loyalty?

Key Points:

• 00:00 Guest Introduction and Role at Rackspace
• 01:17 Healthcare Cloud Solutions and Change Management
• 03:14 Challenges in Digital Transformation
• 07:43 Effective Product Management in Healthcare
• 16:10 Conclusion and Final Thoughts

News articles:

• Effective Change Management Is Key to a Successful Digital Transformation
• 6 big issues facing CIOs in the next 6 months