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In the News

Microsoft Unveils AI Voice Cloning for Seamless Teams Communication

December 1, 2024

Microsoft has introduced a new feature for Teams that allows users to clone their voice using advanced AI technology. This capability aims to facilitate communication by creating a digital replica of a user's voice, which can be utilized during virtual meetings, particularly when an individual cannot speak due to illness or other commitments. The technology analyzes speech patterns to generate a personalized voice model that integrates seamlessly into calls. Microsoft highlights the importance of user privacy and has implemented measures to ensure control over voice data, allowing users to opt-in to the service.

Microsoft Unveils AI Voice Cloning for Seamless Teams Communication Apple News

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Leadership Lessons: Jason Elrod on How Embracing Humility Helps Drive Growth

December 1, 2024

In his LinkedIn post, Jason Elrod, CISO at MultiCare Health System, examines the complexities of leadership by reflecting on his own experiences of being perceived as the "smartest person in the room." He initially embraced this recognition, but learned through failures that it carries both recognition and responsibility. Elrod contrasts two leadership styles observed in a recent discussion, highlighting the importance of humility and collaboration. He emphasizes that true leadership lies in balancing knowledge with a willingness to learn from others, advocating for effective communication that prioritizes uplifting those around you rather than seeking personal glory.

Leadership Lessons: Embracing Humility Over Superiority for Collective Growth LinkedIn

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CrowdStrike Maintains 97% Customer Loyalty Despite Major IT Outage

December 1, 2024

CrowdStrike managed to retain a strong customer base despite a major global IT outage on July 19, 2024, which stemmed from a problematic software update to its Falcon platform. During a recent earnings call, CEO George Kurtz noted a gross retention rate exceeding 97% for the third quarter of fiscal 2025, highlighting customer loyalty amidst the crisis. The outage led to $33.9 million in expenses and a net loss of $16.8 million for the quarter, yet the company also reported a 29% year-over-year revenue increase, totaling $1 billion. CFO Burt Podbere acknowledged the financial repercussions but expressed hope for recovery through internal changes. In response to the incident, CrowdStrike launched "customer commitment packages" to enhance relationships with clients, although some churn was observed in its managed security services sector.

CrowdStrike Maintains 97% Customer Loyalty Despite Major IT Outage Cybersecurity Dive

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CISOs Face Rising Stress and Substance Abuse: A Call for Change

December 1, 2024

The role of Chief Information Security Officers (CISOs) is increasingly associated with stress-related substance abuse due to burnout and isolation, as highlighted by Olivia Rose, a former corporate CISO. She recounted her struggles with overwhelming responsibilities that impacted her personal life and led to increased alcohol use. After moving to a consulting role as a virtual CISO, Rose achieved a healthier work-life balance and quit drinking. Surveys indicate a troubling prevalence of stress in the cybersecurity field, with 91% of CISOs experiencing moderate to severe stress, and 17% resorting to alcohol or medications for coping. Experts call for open discussions about mental health and addiction in cybersecurity to improve the wellbeing of professionals in this high-pressure environment.

CISOs Face Rising Stress and Substance Abuse: A Call for Change CSO Online

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Insights by Kate Gamble
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