VA CTO Prioritizes Human Insight Over Tech in AI Implementation
Healthcare IT News
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Contributed by: Kate Gamble
Summary
Charles Worthington, the Chief Technology Officer and Chief AI Officer at the U.S. Department of Veterans Affairs, stresses the importance of prioritizing human problem-solving over technology in AI implementation. He believes that addressing the most pressing issues within the VA should come first, using technology, including AI, as a tool for creative solutions. Since 2017, Worthington has led efforts to modernize the VA's digital services and enhance veteran experiences, focusing on areas like benefits processing and health data interoperability. His role also involves ensuring the safe and effective use of AI by promoting governance and measuring the impact of over 100 AI initiatives currently in use at the VA.
