Amidst ongoing financial and operational challenges, a recent report outlines the struggles of the U.S. Postal Service (USPS) to manage a significant backlog of mail and packages, worsened by staffing shortages and outdated infrastructure. Despite attempts to modernize through hiring and technology investments, critics note these efforts fall short of tackling the systemic issues, particularly the financial strain from pre-funding retiree health benefits. The report stresses the USPS's essential role in serving millions, especially in rural areas, raising concerns about the impact of its struggles on service quality and accessibility for vulnerable populations.