CNIO Jennifer Carpenter: UH Seeing Early Success with Hybrid Virtual Nursing
Becker's Hospital Review
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Contributed by: Kate Gamble
Summary
University Hospitals in Cleveland is expanding its hybrid virtual nursing model to two emergency departments and an entire hospital, allowing nurses to provide bedside care while utilizing a remote care hub. This initiative aims to improve team-based care by incorporating virtual capabilities across all hospital units, enabling greater involvement from nursing staff, providers, and family in patient care. The expansion follows positive feedback from initial implementations, which showed increased patient and caregiver engagement. As the health system moves forward, it will monitor safety metrics and contribute to the growing trend of virtual care in hospitals, although it acknowledges that solutions may vary across different settings.