U.S. Hospitals Shifting Away From Traditional RCM Outsourcing Toward AI-Driven Models
Newswire
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Contributed by: Kate Gamble
Summary
As of 2026, U.S. hospitals are increasingly prioritizing AI-driven, onshore revenue cycle management (RCM) solutions over traditional offshore outsourcing, according to Black Book Research. This shift is motivated by a strong focus on data security, with 88% of health systems deeming U.S. data residency essential. The survey indicates that 34% of health systems plan to forgo renewing at least one RCM outsourcing contract in the next 18 months, while 62% aim to automate coding and clinical documentation improvement. The trend underscores a move towards more efficient and secure operations that leverage advanced technology, highlighting a significant evolution in healthcare revenue management practices.
