Tele-Sitter Program Helps Reduce Falls at Brooke Army Med. Center, Says Chani Cordero
HealthSystemCIO.com
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Contributed by: Kate Gamble
Summary
At Brooke Army Medical Center, Col. Chani Cordero is fostering collaboration between IT and nursing leaders to enhance patient care through digital transformation, exemplified by the successful tele-sitter program. This initiative replaced traditional patient monitoring with remote observation, preventing nearly 3,000 falls in its first year and saving the equivalent of 60 full-time staff. Cordero emphasizes the need for ongoing feedback from nursing staff to refine IT solutions and address operational challenges, while a structured governance approach ensures that technology initiatives align with strategic goals. This shift has redefined IT's role from reactive support to a strategic partner in healthcare delivery.
